The Role
Provides individual, group, telephonic, and online psychological counseling; delivers mental health, suicide prevention, and gender-based violence programs; supports crisis response and referrals; trains healthcare workers and counselors; manages stakeholders; supervises teams; monitors service delivery; and prepares data, performance reports, and recommendations for program improvement.
Summary Generated by Built In
Location:
X1 eThekwini
X1 Cape Town
Provision of psychosocial intervention to the beneficiaries
• Provide individual (face-to-face and online) and group therapy to beneficiaries of care through approved service delivery platforms.
• Facilitate therapeutic and support groups both in-person and via virtual platforms to improve accessibility and reach.
• Design and deliver prevention and health promotion programmes, including but not limited to:
• Stress management
• Assertiveness and conflict management
• Study skills development
• Suicide prevention and awareness
• Gender-based violence (GBV) prevention and response
• Exam/test anxiety management
• Provide and supervise structured dialogues and engagements on Gender-Based Violence (GBV) and mental health through both in-person and online platforms.
• Deliver psycho-education on mental health and GBV to beneficiaries of care using blended approaches (face-to-face, virtual sessions, and digital platforms).
• Support crisis management through participation in and/or oversight of call centre services, including telephonic and online counselling for individuals in distress.
• Facilitate timely response to mental health crises through telephonic support, virtual consultations, and referral pathways where necessary.
• Coordinate and distribute Information, Education, and Communication (IEC) materials to promote awareness, demand creation, and community engagement, including digital dissemination through online channels.
Support capacity-building initiatives within the organization
• Provide training to healthcare workers (CCC and CCWs) and Registered counsellors in line with the approved training plan and/or identified capacity-building needs.
• Participate in seminars, workshops, and conferences as part of continuous professional development and to enhance knowledge and skills.
• Contribute to content development by participating in radio interviews and related media engagements, including initiatives such as being featured in radio stations approved by the Senior Psychologist and DOP
• Support the development of communication materials by contributing relevant content and articles for newsletters and other publications.
Stakeholder management and engagement
• Participate in stakeholder meetings and engagements to strengthen collaboration and alignment with programme objectives.
• Provide regular, accurate reports and feedback to stakeholders in line with organisational policies, standards, and reporting requirements.
• Maintain effective communication and relationships with key stakeholders to support service delivery and programme sustainability.
• Ensure timely escalation of key issues, risks, and service gaps to relevant stakeholders where necessary.
Strategic management and leadership
• Attend Psychosocial support and Provincial meetings to provide updates, share insights, and contribute to continuous improvement of programme implementation.
• Supervise and support allocated teams and individuals, ensuring adherence to clinical standards, performance expectations, and professional development
• Participate in forums, committees, and working groups as delegated, representing the programme where required.
• Monitor service delivery and escalate challenges, risks, or gaps to relevant management structures in a timely manner.
Monitoring, Evaluation and Reporting
• Collect, analyse, and submit accurate monthly data and reports in the prescribed format, ensuring compliance with organisational requirements and timelines.
• Monitor programme performance and service delivery (including face-to-face, online, and call centre services) to inform continuous improvement.
• Provide timely feedback on trends, outcomes, and challenges to support decision-making and programme strengthening.
Requirements
Qualification
• Bachelor Degree in Psychology
• Postgraduate qualification in Psychology
• Current Registration with the Health Professions Council of South Africa (HPCSA) as a Clinical Psychologist.
Experience
• At least 1-2 experience working as a psychologist post registration.
• Management experience is an added advantage.
• Advanced computer literacy, including MS Excel and Pastel
• Valid driver’s license
Attributes
• Excellently articulate in English
• Communication skills
• Must be willing to travel
• Ability to multi-task
Closing date: 14 August 2026
Should you not receive a
response within 6 weeks of the closing date, please consider your application
to be unsuccessful.
Employment Equity
Higher Health is committed to the principles
of Employment Equity. In line with our Employment Equity Plan, preference may
be given to candidates from designated groups. All appointments will be made in
accordance with the organisation’s Employment Equity objectives.
Persons with disabilities are
strongly encouraged to apply.
Benefits
5% of CTC - Medical Aid
5% of CTC - Retirement Annuity
1,77% of CTC - Group Life
Skills Required
- Bachelor's degree in Psychology
- Postgraduate qualification in Psychology
- Current registration with the Health Professions Council of South Africa as a Clinical Psychologist
- At least 1–2 years of experience working as a psychologist after registration
- Advanced computer literacy, including MS Excel and Pastel
- Valid driver's license
- Excellent articulation in English
- Strong communication skills
- Willingness to travel
- Ability to multitask
- Management experience
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The Company
What We Do
Higher Health is a South African nonprofit organization that develops and delivers health, wellness, psychosocial, primary-care, and clinical-support services across higher-education campuses and communities. Working on behalf of the Department of Higher Education and Training, it supports universities and TVET colleges through campus clinics, prevention and care programs, and interventions addressing mental health, disability, sexual and gender-based violence, and unplanned pregnancies.
