Clinical Coordinator - South Mountain (8905)

Terros Health is pleased to share an exciting and challenging opportunity for a Clinical Coordinator at our South Mountain clinic in Phoenix, AZ. The individual will need to be professional, friendly, a self-starter, organized, and compassionate.

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients.  In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care.  Our mission is to provide extraordinary care by empowered people through exceptional outcomes.

Seeking a Clinical Coordinator to lead our interdisciplinary clinical team working with individuals diagnosed with a Serious Mental Illness (SMI) or General Mental Health diagnosis under Court Ordered Treatment at our South Mountain clinic. 

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Full-Time Employment: 40 hours per week

Monday - Friday: 8:30am - 5:30pm / Potential for On-Call Weekends as needed

Location: 3540 E. Baseline Rd., Unit 150, Phoenix, AZ 85042

Full Benefits Package, including 401K

Generous PTO/Sick Time (4+ Weeks in Year 1)

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Additional Language Differential Pay Available: Spanish, Vietnamese, Korean, Arabic, Farsi, Swahili, or ASL.

Duties Include:

• Provides clinical and administrative supervision, training and mentoring for Case Managers, Peer Mentors or Peer Support Specialists, and Rehabilitation Specialists on the assigned team. 
• Ensures clinical quality and service delivery standards are met or exceeded by direct reports. 
• Guarantees that assessments and individual service plans are developed and implemented according to regulatory guidelines for each patient served. 
• Provides direct care as needed by assisting patients and assuring the team provides supportive services to help patients reach their goals. 
• Collaborates with external service providers, including medical providers, to assure best care and coordination is provided to patients. 
• This role reports directly to the site Health Center Director. 

Benefits & Wellness:

We invest in the health, well-being, and success of our employees and their families by offering comprehensive benefits, wellness resources, and opportunities to grow both personally and professionally.

• Multiple medical plan options, including a no-premium plan for employees and their families
• Multiple dental plan options, including orthodontic coverage
• Vision insurance
• Group life and disability insurance
• Pet insurance
• 401(k) plan with company match
• Interest-free medical line of credit
• Financial education, planning, and support resources
• Monetary company contribution toward eligible benefits
• Bilingual pay differential
• Generous Paid Time Off (PTO) – 3 weeks off in the first year
• Paid Sick Time
• 10 paid holidays annually
• Comprehensive wellness program featuring wellness challenges, activities, and prizes
• Employee Assistance Program (EAP) available to employees and their family members
• Trip Reduction Program
• Ongoing professional growth and career development opportunities, including:
• Scholarships
• Clinical supervision
• Continuing Education Units (CEUs)
• Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)
• Access to the Working Advantage® Employee Discount Program, with savings on:
• Gym memberships
• Car rentals
• Flights, hotels, movie tickets, and more

• Must have a GED/High school diploma, or
  • Bachelors Degree in a Behavioral Health related field.
• Minimum of 1 year of Managerial Experience & 3+ years of Behavioral Health experience required.
• Interpersonal skills which allow for professional and positive relationships with co-workers, members, member families, and other community members. Good communication skills, evidenced by a non-judgmental approach, effective listening and positive interactions. Strong understanding of substance use, addiction, and recovery clinical skills.
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook.
• Knowledge in use of Electronic Health Records - NextGen is a plus.
• Minimum typing speed of 25wpm.
• Must have valid Arizona driver’s license, be 21 years of age with minimum 4 years driving experience, and meet requirements of Terros Health’s driving policy.
• Must have a valid Level 1 Arizona Fingerprint Clearance card or the ability to apply for one apply for one within 7 working days of assuming role.
• Must pass background check, TB test and other pre-employment screenings.

 Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.