Responsibilities include meeting with clinical end users to gather workflow requirements; analyzing, designing, configuring, educating, and supporting the implementation of those requirements; managing low to mid level projects for the implementation of new functionality and system updates; ensures application updates follow best practices and change control protocols; issues resolution and communication back to clinical end users. This position must be highly responsive to customers and show an aptitude for the translation of customer requirements into feasible options within the application. Duties also include successful development, implementation, and presentation of educational programs to end users using various educational techniques to ensure user competency. Works under general supervision.
Licensure/Certification Qualifications:Bachelor’s degree in Information Services, Business, Healthcare or related field of study.
OR
Associates degree and 2 years of experience in Information Services, Business Services or Healthcare.
OR
4 years of experience in Information Services, Business Services or Healthcare.
Preferred:
Epic PB Resolute Billing Accredited or Certified
Epic HB Resolute Billing Accredited or Certified
FTE:1Possible Remote/Hybrid Option:
RemoteShift Rotation:Day Rotation (United States of America)Shift Start Time:8:00 AMShift End Time:4:30 PMWeekends:Holidays:NoCall Obligation:NoUnion:Union Posting Deadline:Compensation Range:
$57,345.60 - $86,028.80Employee Benefits at Essentia Health: At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.Skills Required
- Bachelor's degree in Information Services, Business, Healthcare, or a related field
- Alternatively, an associate degree plus 2 years of experience in Information Services, Business Services, or Healthcare
- Alternatively, 4 years of experience in Information Services, Business Services, or Healthcare
- Epic PB Resolute Billing accredited or certified
- Epic HB Resolute Billing accredited or certified
What We Do
Essentia Health is an integrated health system serving patients in Minnesota, Wisconsin, and North Dakota. Headquartered in Duluth, Minnesota, Essentia Health combines the strengths and talents of more than 15,000 employees, including more than 2,200 physicians and advanced practitioners, who serve our patients and communities through the mission of being called to make a healthy difference in people’s lives. Essentia Health, which includes many Catholic facilities, is guided by the values of Quality, Hospitality, Respect, Joy, Justice, Stewardship, and Teamwork. The organization lives out its mission by having a patient-centered focus at 14 hospitals, 78 clinics, six long-term care facilities, six assisted living and independent living facilities, six ambulance services, 24 retail pharmacies, and one research institute
