Job Title: Clinical Application Specialist
Location: Remote, UK
Reports to: President - MedCurrent
Work schedule: Mon – Fri, 37.5 hours per week
Who are VitalHub?
VitalHub aspire to accelerate the delivery of digital transformation at scale, supporting healthcare organisations internationally to improve how they capture and analyse data. This helps enhance patient flow and enables better coordination of care across planned and unplanned services, mental health, workforce, and compliance. From patient-facing apps and in-hospital flow management to national system control centres supporting the provision of healthcare services across US, UK, Canada, Middle East, Australia & Europe, our solutions exist to deliver an eco-system of joined-up technical infrastructure and centralised data integration.
The Opportunity:
VitalHub is seeking a dynamic and enthusiastic Clinical Application Specialist to join our growing team and help improve the quality and efficiency of healthcare delivery worldwide. Working in a fast-paced HealthTech environment, our multidisciplinary team collaborates closely to meet the complex and changing needs of our clients and partners.
As a Clinical Application Specialist, you will support the development and ongoing management of clinical guidelines within VitalHub’s MedCurrent solution. You will build strong relationships with clients and content partners, while helping shape VitalHub’s future clinical content strategy. Working within our client-focused culture, you will collaborate closely with the Product and Services teams. This role would be ideal for an individual that has demonstrable experience within Radiology or a clinical background within Nursing.
Your Responsibilities:
• Act as the key contact for clients and content partners on project implementation, clinical content development, quality assurance, and feedback, ensuring relevant documentation is maintained.
• Use MedCurrent’s Authoring Studio to create, update, and modify clinical guidelines for use within electronic CDS workflows.
• Map client orders to MedCurrent’s Master Catalogue and support ongoing catalogue maintenance.
• Map clinical data elements from client systems into CDS workflows.
• Use MedCurrent’s Analytics module to identify opportunities to improve clinical content and software functionality.
• Support product demonstrations and help develop client education materials.
• Support clinical testing of CDS software and help optimise the clinician experience.
• Collaborate closely with the Product Owner to help shape MedCurrent’s long-term content strategy.
Essential Experience:
• Bachelor’s degree in Nursing, Medical Radiation Sciences, Health Informatics, or a related applied health sciences discipline.
• Relevant clinical or informatics experience; experience as a physician assistant, nurse, radiological technologist, or internationally trained physician is essential.
• Adaptable and flexible, with the ability to respond promptly to client needs, embrace new ideas, and demonstrate a willingness to learn.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with colleagues across different locations.
• Client-focused, with a strong commitment to meeting client needs and enhancing the client experience.
Nice to Haves:
• Experience with clinical terminology and coding, such as ICD-10, SNOMED CT, or CPT, would be an advantage.
Our Interview Process:
1. Telephone interview with the Talent Team – Pre-screening & Qualification
2. Virtual Interview with the Line Manager & Team Member – Competency Interview
3. Virtual Interview with the Line Manager & the Head of HR (UK)
As an equal opportunities’ employer, VitalHub is committed to the equal treatment of all current and prospective employees and does not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join VitalHub. If you require any reasonable adjustments during the recruitment process, please let the Talent Team know.
Skills Required
- Bachelor's degree in Nursing, Medical Radiation Sciences, Health Informatics, or a related applied health sciences discipline
- Relevant clinical or informatics experience
- Experience as a physician assistant, nurse, radiological technologist, or internationally trained physician
- Adaptability and flexibility, including responsiveness to client needs and willingness to learn
- Strong interpersonal and communication skills
- Ability to collaborate effectively with colleagues across different locations
- Client-focused approach and commitment to enhancing client experience
- Experience with clinical terminology and coding, including ICD-10, SNOMED CT, or CPT
What We Do
Software for Health and Human Services providers designed to simplify the user experience & optimize outcomes. VitalHub provides technology to Health and Human Services providers including; Hospitals, Regional Health Authorities, Mental Health, Long Term Care, Home Health, Community and Social Services. VitalHub solutions span the categories of Electronic Health Record (EHR), Case Management, Care Coordination, Patient Flow & Operational Visibility, and DOCit Mobile Apps. VitalHub is based in Toronto, ON, and publicly traded on the TSX Venture Exchange: VHI. For further information please visit www.vitalhub.com
