Clinical Advisor - Latam
InterSystems develops advanced software technologies that enable breakthroughs. With a passion for excellence and a focus on client success, InterSystems provides data management, strategic interoperability, and analytics platforms used in healthcare, financial services, government, and other industries. In selected countries, InterSystems also offers unified healthcare applications, based on its core technologies, that deliver on the promise of connected healthcare. Founded in 1978, InterSystems is a privately held company headquartered in Cambridge, Massachusetts (USA), with offices worldwide, and its products are used daily by millions of people in more than 100 countries.
InterSystems has been active in Chile since 2007 and our Trakcare HIS solution is playing a pivotal role in changing the way healthcare is delivered in Chile. Having initially secured The West Metropolitan Health Service which is part of the National System of Health Services (SNSS).
The main function of this programme is to implement actions for the promotion and protection of health service, as well as the recovery and rehabilitation of patients, who live or work in the territory under their medical responsibility (the western part of the metropolitan area and over 20 health centers)
The implementation of this healthcare information system, which will collect, process and store clinical and administrative data, is the first step of a comprehensive reform proposal from the Chilean Healthcare Ministry. The proposal’s main objectives are to decrease healthcare costs while improving patient access and overall quality management. The focus is on exceeding the expectations of millions of citizens who are using the public health system by enabling improved service delivery and high quality care for these healthcare consumers.
Responsibilities:
The Clinical Advisor will play a key role is raising awareness and increasing the adoption of InterSystems HealthShare and TrakCare solutions within Hospitals in Latam. The Clinical Advisor needs to have current or recent relevant experience in the Public Hospital system in Chile. Current working knowledge of clinical practices and methods is deemed invaluable by Intersystems as it supports a better understanding of our existing and prospective customers. The main customers are made up of Public Hospitals/Boards throughout Latin America.
In addition to working with external customers, the Clinical Advisor will act internally as a thought leader advising InterSystems on how the company can apply functionality to customer issues and to better support clinical adoption.
The role will focus on activities that fall predominantly within areas;
Pre-Sales
- Presentations to clinical/customer audiences and/or product demonstrations/trade shows
- Project evaluation, bid/tender process follow up and demo scenario set up
- Contribution to clinical documentation and marketing material
Product need definition and local edition configuration
- Contribution to new product need definition
- Contribution to local product edition configuration (clinical aspects)
Post-Sales
- Participation in project workshops and go live events as clinical advisor
- Contribution to preparation for meetings with clinicians
- Contribution to User Adoption strategy
- Participation in project steering committees as medical officer
It is recognized that this role may not be a full time position as the chosen candidate may have ongoing commitments as a practicing clinician.
- Follow trends in Healthcare, Evidence Based Medicine, Clinical Quality Measures, Accountable Care, Healthcare Informatics and Clinical Decision Support to enable the post holder to advise Executive leadership and product development teams
- Develop and maintain relationships within Chilean Public Hospitals and other relevant bodies and in doing so Provide strategic insight/guidance on behalf of InterSystems
- Perform the role of Clinical Safety Officer in Chile ensuring compliance with all matters pertaining to appropriate standards. To act as subject matter expertise in medical risk assessments.
- Provide healthcare technology expertise to product, sales and marketing management teams to ensure the successful positioning of InterSystems solutions.
- Provide market-driven information for product strategy and development direction using industry expertise and direct interaction with customers, prospects, analysts, and other external resources
- Represent InterSystems to medical societies, advocacy groups and medical advisory boards
- Deliver the InterSystems strategy to senior clinical leaders and peers in the Latin American Healthcare market
- Advise and assist in developing and maintaining processes that govern pilots
Qualifications:
- Possess strong grasp of clinical workflow in multiple care settings, interest in health information systems and outcomes measurement
- A clinician who understands major trends in healthcare and managed care, and is familiar with point of care products and medical informatics trends and tools and can advise on best practice.
- Extensive exposure to working with Chilean Public Hospitals
- Current clinical practice or a previous background of sustained clinical practice and continued active clinical engagement
- A strong leader with a mature sense of priorities and solid practical experience who can design and implement systems within the framework of technical boundaries
- Clinical domain knowledge and credibility within healthcare community
- Confident communication style when dealing with Senior Clinical Staff in current or potential clients. Able to recognise when to lead a conversation and when to let client clinicians express their opinions.
- Competent at delivering presentations to clinical/customer audiences and/or product demonstrations.
- Previous experience as a CMIO or CCIO in a multi-organization clinical setting preferred. Experience in the planning, selection, implementation and performance assessment of health IT solutions
- Direct experience with Electronic Health Record systems, Health informatics, Clinical Decision Support systems, Evidence Based Medicine, Clinical Quality Measures
Education & Training
- Medical Degree
- Current clinical experience
About InterSystems
InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.
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InterSystems builds the software that makes complex systems work—reliably, securely, and at scale. For more than 45 years, we’ve been the information engine behind some of the world’s most mission-critical applications in healthcare, government, and business. Our data management, integration, and analytics technologies help organizations connect disparate systems, turn data into insight, and deliver better outcomes. From enabling interoperable healthcare and advancing clinical care, to powering national infrastructure and large-scale enterprise systems, our technology is used every day by millions of people in more than 80 countries. What sets InterSystems apart is not just what we build, but how we build it. We focus on long-term innovation, deep engineering excellence, and solving hard problems that truly matter. Our teams work closely with customers to tackle real-world challenges—often behind the scenes, but always at the heart of what keeps essential systems running. If you’re motivated by meaningful work, technical depth, and the opportunity to have a global impact, you’ll find it here.
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Because we are a profitable, privately-held software company, we place our clients first in everything we do. You’ll work on meaningful, complex problems alongside deeply curious experts in a culture that values learning, ownership, and long-term growth—without the pressure of quarterly Wall Street demands.
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