Clinical Administrative Assistant

Reposted 3 Days Ago
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Raleigh, NC, USA
In-Office
18-22 Hourly
Mid level
Professional Services
The Role
Provide administrative support to physicians and providers: manage provider calendars, schedule appointments and tests, complete patient paperwork (disability forms, medical necessity letters), handle patient communications, maintain documentation, assist with presentations and office operations, and collaborate with clinic staff to ensure efficient workflow and patient care.
Summary Generated by Built In

Clinical Administrative Assistant – Full-Time Position – Raleigh Location

Raleigh Orthopaedic is hiring a Clinical Administrative Assistant to provide administrative support for assigned physicians and providers. This role involves working closely with a diverse group of patients, visitors, and internal contacts across all levels of the organization.

Responsibilities:

  • Provide administrative support to physicians and providers, including correspondence, reports, and documentation
  • Coordinate provider calendars, meetings, conferences, and on-call schedules
  • Complete disability forms, medical necessity letters, and other patient-related paperwork
  • Schedule patient appointments, diagnostic tests, procedures, and follow-up visits
  • Respond to patient calls and messages with professionalism, empathy, and confidentiality
  • Maintain accurate documentation and facilitate timely communication between patients, providers, and referring offices
  • Assist with presentations, special projects, and general office operations
  • Work collaboratively with teammates to ensure efficient clinic workflow and excellent patient care

Qualifications:

  • High school diploma or GED required
  • 3–5 years of progressively responsible administrative experience, preferably in a healthcare setting
  • Knowledge of medical terminology and strong English grammar, proofreading, and written communication skills
  • Excellent organizational, multitasking, and time management abilities
  • Strong interpersonal skills with the ability to build positive relationships with patients, providers, and coworkers
  • Proficiency with Microsoft Office (Word, Excel, PowerPoint, and Outlook)
  • Ability to work independently while managing multiple priorities in a fast-paced environment

Benefits:

  • Full medical, dental, and vision coverage with FSA and HSA options
  • Retirement plan with employer contributions
  • Company-paid life insurance
  • Paid Time Off program

Compensation:

  • $18–$22 per hour, commensurate with experience

#INDADMIN

Skills Required

  • High school diploma or GED
  • 3-5 years of progressively responsible administrative experience
  • Experience in a healthcare setting
  • Knowledge of medical terminology
  • Strong English grammar, proofreading, and written communication skills
  • Excellent organizational, multitasking, and time management abilities
  • Strong interpersonal skills and ability to build positive relationships
  • Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Ability to work independently while managing multiple priorities in a fast-paced environment
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The Company
350 Employees
Year Founded: 1919

What We Do

Established in 1919, Raleigh Orthopaedic Clinic was the first orthopaedic practice in eastern and central North Carolina. Its mission is to be the orthopedic provider of choice for the community by delivering high-quality, personalized care through the experience and dedication of its physicians and staff, utilizing both conservative and surgical techniques to provide comprehensive orthopedic care.

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