Clinic Supervisor

Posted 3 Days Ago
Be an Early Applicant
Hiring Remotely in Care Village, HKG
Remote
Mid level
Insurance • Financial Services
The Role
Oversee daily outpatient clinic operations, supervise nursing and healthcare assistant staff, ensure clinical competency and patient care quality, manage equipment and consumables, maintain accurate patient records, provide staff training and customer service, and perform administrative duties supporting the Clinic Manager.
Summary Generated by Built In

FIND YOUR 'BETTER' AT Blue Care

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Responsible for overseeing the day-to-day operations of the clinic, ensuring efficient and effective delivery of patient care. As the supervisor, the incumbent will be accountable for managing the nursing and healthcare assistant staff, fostering a collaborative and patient-centered work environment.
This role contributes to the delivery of customer outcomes that are reliable, thoughtful, and create meaningful impact for customers and society. The role holder is expected to embed a customer first mindset in all decisions and actions by developing a clear understanding of customer needs, taking end to end ownership to resolve issues, and working collaboratively across teams to continuously enhance the customer journey—both directly and indirectly.Responsibilities
Oversee day-to-day clinic operations from administration to manpower arrangement
Support the clinic operations, including blood-taking, dispensing, ECG, report abnormal vital signs, treadmill, etc.
Work on procurement and maintain good level of clinic equipment and medical consumable goods
Provide guidance, training and support for all clinic staff within the clinic
Supervise and ensure all clinic staff are clinically competent to deliver clinical duties and monitor their performance
Maintaining accurate and up-to-date patient records & documents
Providing excellent customer service to patients
Performing other administrative duties as assigned by Clinic Manager
Requirements:
Diploma or above with minimum 3 years of solid In-Charge experience in out-patient clinics
Holder of BLS certificate
License of health care assistant is a must
Experience in check-up services is a plus
Strong communication and problem-solving skills
Proficiency in Microsoft Office applications including outlook, words and excel
Fluent in Cantonese with good English skills; proficiency in Mandarin is a plus
Immediate available is highly preferred
Others:
You are required to obtain relevant license if your job involves in regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Skills Required

  • Diploma or above with minimum 3 years of in-charge experience in outpatient clinics
  • Holder of BLS certificate
  • Licensed health care assistant
  • Experience in check-up services
  • Strong communication and problem-solving skills
  • Proficiency in Microsoft Office (Outlook, Word, Excel)
  • Fluent Cantonese and good English skills
  • Proficiency in Mandarin
  • Immediate availability highly preferred
  • Obtain relevant license if role involves regulated activities
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The Company
25,938 Employees
Year Founded: 1919

What We Do

AIA Group Limited is a multinational insurance and financial services corporation headquartered in Hong Kong, providing life insurance, savings, and health protection products across the Asia-Pacific region.

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