Jobs at AIA Group Limited

Lead technology risk for AIA Australia, overseeing cyber, data, AI and third‑party risks. Provide governance, regulatory liaison, risk reporting, challenge Technology teams, support risk forums and monitor emerging tech risk trends.

Drive development and management of assigned agencies to improve advisor productivity, expand agencies, and develop leaders. Execute company strategies, oversee recruitment and manpower planning, manage agency relationships and operations, conduct business reviews, and promote digital platform adoption.

Conduct and manage routine fraud investigations (employees, intermediaries, contractors), perform triage, fact-finding, reporting, quantification of losses, advise business units on fraud risk, support legal escalation and recovery, assist in anti-fraud strategy, training, process improvement, and stakeholder reporting.

Support external and internal communications for AIA products, services and corporate developments. Coordinate development of advertising and marketing materials, apply communication strategies to raise awareness, develop internal communications and employee awareness programs, coordinate lines of communication and multimedia packages to engage stakeholders.

Senior compliance advisor for pension, trustee and investment activities. Provide independent oversight, regulatory advice, governance support, monitoring of service providers, compliance risk assessments, training and reporting to management and Board, and ensure trustee duties and investment governance compliance.

Assess patientsnutritional needs, provide individualized diet plans and counseling, support preventive health programs, maintain nutrition records and documentation, coordinate with clinical staff and corporate clients, participate in case discussions, audits, and health talks, and ensure adherence to clinical standards and DOH regulations.

Support AIA Singapores strategic planning, collaborate with division heads to define priorities, lead cross-divisional strategic initiatives, monitor KPIs, perform business performance analysis, prepare EXCO communications, and track market/competitor trends to inform strategic decisions.

Capture and integrate data from multiple sources using ETL techniques; build data collection frameworks for structured and unstructured data; develop and maintain data warehouses, data lakes, and data access APIs; define data standards and catalogs; ensure data quality; support business-aligned tasks and workflow improvements.

Manage day-to-day payment operations and complex customer case management, ensure regulatory and AML compliance, support process improvements, automation and UAT, maintain controls and audit-ready documentation, and collaborate cross-functionally to enhance customer experience.

Manage new-business system requirements, coordinate cross-department resources, track projects, optimize system functions, troubleshoot issues, maintain SOPs and documentation, handle vendor contract and risk management, and provide daily administrative support and reporting.

Lead evaluation and settlement of insurance claims: validate claims, authorize settlements, assess and process claim documents, develop guidelines, liaise with solicitors and third parties during investigations and negotiations, answer claims inquiries, and potentially deliver training to claims staff.

Manage and assess superannuation death benefit claims per fund rules, legislation and trustee discretion. Review beneficiary submissions, prepare trustee recommendations, communicate empathetically with claimants and legal representatives, maintain accurate records, manage risk and compliance, and use claims systems and workflow platforms to deliver timely, fair outcomes.

Lead day-to-day underwriting operations for New Business, overseeing OS S teams, medical and admin staff. Manage budget, quality reviews, process improvements, automation initiatives, and coach staff to build capability and meet performance targets.

Drive sales of MediCard products through an agency network. Manage existing or named accounts, meet individual/team quotas, and design and execute geographic sales and distribution plans for the agency channel.

The role involves strategic planning, portfolio management, product management, delivery management, and people development to enhance technology solutions and customer satisfaction.

Sell AIA products directly to retail customers via call centre and online channels to meet individual and team quotas. Develop and coordinate direct-sales programs, manage accounts, ensure positive customer experiences, and support business growth while complying with company policies and background-check requirements.

Senior leader accountable for delivery and platform management of digital platforms. Owns portfolio prioritisation and roadmap, leads BAs and PMs, conducts impact and risk analysis, engages C-level stakeholders, translates business strategy into delivery, ensures solutions meet customer needs and quality standards across Agile and Waterfall SDLC.

Support branch operations and service delivery by driving digital adoption, coaching staff toward advisory roles, collaborating with sales to improve new business capture, ensuring compliance and AML readiness, promoting ESG initiatives, tracking expenses and process improvements, and participating in training, change implementation, and customer/agent feedback loops.

Support bancassurance channel development for Shanghai division by building and maintaining branch relationships, organizing branch training and client events, assisting financial advisors to meet targets, advising on client segmentation, coaching advisors on policy sales and service, and completing company training and activity-management tasks.

Manage derivatives collateral operations and trade lifecycle support across front-to-back processes. Handle margin calls, disputes, position reconciliations, trade break and P&L investigations, corporate actions, audit liaison, and stakeholder coordination to ensure accurate, controlled operations and drive process improvements.