Jobs at AIA Group Limited

Provides legal advice across corporate, commercial, insurance, regulatory, litigation, employment, IT, AI, privacy, procurement, and outsourcing matters. Reviews and drafts contracts, supports regulatory communications and submissions, assists with disputes and complaints, and advises business teams on legal and regulatory risks. Requires Hong Kong qualification, at least five years’ post-qualification experience, strong judgment, communication skills, business acumen, and fluency in English and Chinese.

Designs and governs enterprise data architecture, including data models, platforms, cloud and hybrid solutions, integration flows, governance standards, security, quality, and analytics enablement. The role supports data warehouses, lakes, lakehouses, reporting, regulatory requirements, and digital transformation while providing architecture assurance, technical leadership, mentoring, and continuous improvement.

Analyzes business needs and processes, documents functional and technical requirements, designs system and integration flows, defines data requirements, identifies improvement opportunities, and supports technology changes through development, testing, deployment, and user readiness.

Contacts customers to collect outstanding payments, resolve billing discrepancies, negotiate payment plans, and maintain accurate interaction records. The role follows up on payment commitments, collaborates with internal teams and business partners, handles complaints, meets call-center service targets, and provides professional customer service while protecting sensitive information.

Maximizes sales of AIA products and services through an agency network. Manages existing or assigned accounts, develops and administers sales and distribution plans, and supports achievement of individual, team, and business objectives.

Assesses internal controls across financial systems, business processes, information systems, and applications. Develops and evaluates audit programs, reviews accounting and financial controls, and supports the identification, investigation, and prosecution of fraudulent activities.

Leads wellness centre operating-model design, service-provider governance, quality assurance, customer experience, KPI performance, financial reporting, stakeholder management, team development, and event execution. The role drives operational transformation, audits service delivery, addresses risks and complaints, improves workflows, manages partnerships, and provides recommendations for cost optimization and business growth.

Perform actuarial valuation and analysis for EV and VONB financial reporting, prepare financial projections, budgets, forecasts, and KPIs, support audits, maintain valuation controls and documentation, enhance reporting processes, and conduct ad hoc financial impact analyses. The role supports financial management and requires actuarial, analytical, insurance reporting, and communication skills.

Delivers actuarial valuation, EV and VONB reporting, financial KPI forecasting, budgeting, governance, controls, audit support, process improvement, and ad hoc analysis. Manages actuarial reporting teams, assesses assumption changes and financial impacts, enhances reporting systems and automation, and supports strategic initiatives within an insurance business.

Cybersecurity intern responsible for supporting the security and integrity of AIA’s information systems and cyber environment. The six-month internship is intended for an IT diploma student specializing in IT Security, with exposure to multiple IT systems and a strong interest in learning, professional development, and potentially pursuing Artificial Intelligence studies.

Oversees billing and collections reporting and analytics, including dashboards, KPI development, forecasting, predictive modeling, data quality, and actionable performance insights. Partners with finance, operations, IT, and leadership to improve processes, automate reporting, support audits, ensure compliance, and optimize departmental performance. Trains staff and mentors junior analysts.

Own and prioritize the product backlog, translate business requirements into technology solutions, and oversee end-to-end delivery of prioritized user stories. Coordinate product direction, testing, stakeholder communication, vendors, resources, portfolio objectives, and business alignment. The role also includes workstream planning, financial and stability management, resource optimization, and developing team members and operational capabilities.

Provides technical support, maintenance, monitoring, troubleshooting, and optimization for Azure-based big data platforms, databases, ETL tools, repositories, and data pipelines. Manages support agents, ensures SLA compliance, resolves production issues, develops diagnostic tools, improves platform operations, and supports business reporting needs. Requires strong programming, SQL, cloud, distributed data processing, analytics tooling, communication, and problem-solving skills.

Supports and manages cloud-based big data platforms, databases, ETL tools, data pipelines, monitoring, and analytics applications. Leads platform support agents, troubleshoots production issues, develops diagnostic tools, maintains SLAs, improves platform reliability, and ensures operational standards. Requires strong Azure big data, programming, SQL, database administration, data processing, Power BI, Alteryx, ITIL, documentation, communication, and problem-solving skills.

Provides legal advice and support on regulatory matters, contracts, corporate governance, and litigation. Responsibilities include drafting and negotiating agreements, coordinating shareholder and board activities, advising business functions, managing external counsel, and supporting dispute-related actions. The role requires strong legal interpretation, organization, and stakeholder communication skills. Insurance industry knowledge and English proficiency are preferred.

Analyze existing business processes, identify opportunities for digital transformation, evaluate supporting technologies, and define the scope, costs, and benefits of digital initiatives. Oversee implementation to improve productivity, efficiency, consistency, and alignment with the company’s digital strategy. The role also supports workflow improvement, business growth, and related organizational initiatives.

Manages the delivery, roadmap, architecture, releases, production support, and continuous improvement of mobile application platforms. Oversees application lifecycle governance, solution design, security, testing, deployment, performance monitoring, incident resolution, vendor management, resource planning, and technical guidance. Partners with business, architecture, infrastructure, security, and operations teams to deliver secure, scalable, reliable mobile solutions aligned with digital transformation and insurance business objectives.

Provide financial projections and business insights while monitoring solvency risk and position. Support valuation, reporting, budgeting, regulatory statistical reporting, and reinsurance management. Recommend process improvements, analyze business performance, and contribute to long-term growth and operational efficiency. The role also requires completing a criminal background check before joining.

Provide financial projections and business insights while monitoring solvency risk and position. Support valuation, reporting, budgeting, regulatory statistical reporting, and reinsurance management. Recommend process improvements, analyze business performance, and contribute to sustainable growth and operational effectiveness.

Leads independent second-line oversight, challenge, and assurance across cybersecurity, IT operations, cyber resilience, and technology risk. Evaluates governance, controls, risk exposures, resilience capabilities, incidents, remediation, strategic technology programs, and third-party dependencies. Provides senior-level reporting, regulatory support, thematic reviews, and credible challenge to stakeholders across Asia-Pacific. Manages and develops a specialist risk oversight team.