Clinic Office Coordinator

Posted 3 Days Ago
Be an Early Applicant
01550, Southbridge, MA, USA
In-Office
21-24 Hourly
Entry level
Healthtech • Professional Services • Social Impact
The Role
Greet clients and visitors, answer and transfer phones, schedule and direct clients to clinicians, collect and record co-payments, and perform general administrative tasks using Windows and Microsoft Office. Maintain professional, courteous interactions with clients and staff.
Summary Generated by Built In

Location: Southbridge, MA - Outpatient Treatment Program

Schedule: Tuesday - Saturday, 5:45am - 2:15pm

Pay rate: $20.70-$23.97/hour


Benefits:

  • Health, dental, vision insurances/additional voluntary insurances
  • Company-paid life insurance/employee assistance programs
  • Generous paid time off accrual
  • Tuition reimbursement/loan repayment options
  • 401k with company match up to 7%!
  • Discounts on wide array of services/entertainment nationwide

The Clinical Office Coordinator is responsible for:

  • Greeting clients, answering client questions regarding appointment schedules, directing them to the appropriate clinician, and completing other administrative tasks as directed.
  • Answering the telephone in a professional, friendly manner and transferring calls to identified staff and/or recording messages as necessary.
  • Greeting clients, staff and/or visitors in a professional, friendly manner.
  • Demonstrating respect for supervisors, co-workers, and clients.
  • Collecting co-payments, fees, etc. for services rendered from clients according to clinic policy, accurately documenting all transactions as needed.
Qualifications

Qualifications:

  • High school diploma or GED required.
  • Bilingual (English/Spanish) preferred.
  • Prior experience as receptionist in a healthcare setting preferred.
  • Familiarity working with insurances preferred.
  • Computer experience and familiarity with Windows, Microsoft Outlook, and Microsoft Word required.
  • The ideal candidate is organized and has strong communication skills

Skills Required

  • High school diploma or GED
  • Computer experience and familiarity with Windows, Microsoft Outlook, and Microsoft Word
  • Organized with strong communication skills
  • Bilingual (English/Spanish)
  • Prior experience as receptionist in a healthcare setting
  • Familiarity working with insurances
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The Company
HQ: Westborough, MA
1,694 Employees

What We Do

Spectrum Health Systems, Inc. is a private, non-profit provider of evidence-based treatment for substance use and mental health disorders, offering the largest continuum of addiction treatment in New England.

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