Client Training Consultant

Join Our Team as a Client Training Consultant!

Are you passionate about delivering engaging and informative training sessions? As a Client Training Consultant at FE fundinfo, you will have the opportunity to make a significant impact by helping our clients get the most out of our innovative products.

In this role, you will be at the forefront of client engagement, delivering live training sessions and creating dynamic training materials. You will have the chance to work on exciting projects, collaborate with diverse teams, and continuously develop your expertise in the financial services industry. This position offers excellent growth opportunities and the chance to contribute to the continuous improvement of our training processes.

Your key responsibilities as a Client Training Consultant will include:

• Delivering live training sessions to clients, ensuring they are engaging and informative.
• Developing a deep understanding of our products and staying up-to-date with any changes or updates.
• Maintaining knowledge of the financial services industry to provide relevant and contextual training.
• Collaborating with internal teams to understand product features and client needs, ensuring consistency of materials.
• Logging client feedback and monitoring the effectiveness of training sessions, suggesting improvements where necessary.
• Assisting in the creation and maintenance of training materials.

You will need the following experience and skills to join us as a Client Training Consultant:

• You need a minimum of 2 years experience in delivering live training sessions, both in-person and virtually, preferably for software products.
• You should have strong verbal and written communication skills, with the ability to explain complex concepts clearly and concisely.
• You will have excellent presentation skills to deliver engaging and informative training sessions.
• You must have experience in creating and maintaining comprehensive training materials and documentation.

FE fundinfo is a leading investment management technology and data company connecting asset managers to distributors in the UK, Europe and Asia Pacific. We are proud of our vast, diverse, and highly skilled team, who help to make our industry Better Connected and Better Informed.

At FE fundinfo, we foster a collaborative and inclusive work environment. We offer flexible hours, hybrid work options, and regular team events to ensure a balanced and engaging work experience. Our commitment to learning and development means you will have access to numerous opportunities to grow your skills and advance your career.

Benefits:

• Enjoy 24 days of annual leave for a balanced work-life experience.
• Take advantage of paid study leave to pursue your educational goals.
• Enhanced paternity and maternity leave to support your growing family.
• Benefit from top-end statutory benefits, including a 12% PF and gratuity.
• Experience flexible home and office working for a personalized work routine.
• Receive support to set up your home office for maximum productivity.
• Stay covered with medical insurance for you and your family.
• Access dedicated emotional wellness care for all employees.
• Ensure your health with an annual health check-up.
• Enjoy added perks with pre-paid benefit cards.

Apply now and we’ll aim to get back to you with feedback within 5 working days.