Jobs at FE fundinfo

Own the roadmap for an AI-first product squad, identifying customer problems, defining product requirements, prioritizing delivery, and launching commercialized B2B AI solutions. Collaborate with engineering, data science, design, and commercial teams while establishing AI-first practices across the organization. The role is remote with occasional customer travel, primarily to London.

Own a portfolio of asset management and distribution clients using Data Mastering products. Guide onboarding, build long-term relationships, monitor usage, identify value-enhancement opportunities, and represent client needs internally. Coordinate with product, operations, and data strategy teams to inform the development roadmap. The role requires fund industry or B2B client success experience, strong communication skills, Salesforce and Excel proficiency, analytical ability, and comfort using AI tools.

Manage and resolve client enquiries through phone, email, chat, and customer portals. Investigate first-level product and data issues, escalate complex cases, meet service-level and resolution targets, coordinate with internal resolver teams, communicate case updates, and contribute to knowledge documentation while building financial market and product expertise.

Lead client onboarding and implementation for data solutions, gathering requirements, analyzing challenges, integrating and validating data sources, and ensuring data quality and compliance. Collaborate with clients, sales teams, project stakeholders, and internal specialists while supporting pre-sales discovery and delivering solutions within agreed timelines. Explain complex data concepts to technical and non-technical stakeholders and manage multiple priorities in a financial technology environment.

Manage end-to-end recruitment for diverse roles, partnering with hiring managers, sourcing candidates through LinkedIn Recruiter, screening applicants, coordinating interviews, maintaining applicant tracking systems, and supporting offers. The role also includes improving job advertisements, recruitment reporting, candidate experience, employer branding, GDPR compliance, and inclusive hiring practices.

Drives new business acquisition and revenue growth for data mastering solutions across the Benelux region. Manages complex enterprise sales cycles, develops business cases around data quality and governance, identifies cross-sell opportunities, and builds relationships with asset managers, fund administrators, and other investment-management stakeholders. Collaborates with account management, marketing, product, and delivery teams while representing the company at client meetings and industry events.

Lead presales engagement for FE fundinfo’s Data Mastering and Nexus platform, including tailored demonstrations, presentations, workshops, RFP/RFI responses, and discovery sessions. Partner with commercial, product, customer success, solution architecture, and delivery teams to support new business and upsell opportunities. Gather market intelligence, develop scalable sales materials, contribute to webinars and industry forums, and act as a thought leader in asset management data management.

Drive new business acquisition and revenue growth across the Nordic region for data mastering solutions. The role manages complex enterprise sales cycles, develops business cases, expands existing accounts through cross-selling, and builds relationships with asset managers, fund administrators, and other investment-management stakeholders. Responsibilities also include pipeline development, negotiations, forecasting, territory planning, industry representation, and collaboration with account management, marketing, product, and delivery teams.

Manage end-to-end monthly India payroll operations, validate inputs, ensure statutory compliance, review analytical reports, prepare journals and reconciliations, coordinate settlements and salary disbursements, support audits, and improve payroll processes through automation and governance.

Oversee project test phases and support the Project Quality team in delivering high-quality integration and system testing. Prepare test plans, scenarios, cases, scripts, and data; review test artefacts; analyze results; produce test reports; manage defects; collaborate with developers and project teams; and improve testing processes and team performance.