Search the 5 jobs at FE fundinfo

The Head of Global Client Success will develop and execute a client success strategy aimed at ensuring client satisfaction and loyalty. This role involves leading a high-performing team, optimizing client outcomes through resource allocation, metrics, and KPIs, and nurturing executive-level client relationships, while fostering collaboration with various teams to enhance client engagement and retention strategies.

The Product Support Analyst at FE fundinfo will manage customer inquiries through various communication channels, ensuring timely resolution and maintaining high service levels. Responsibilities include case management, issue and request management, and contributing to knowledge management efforts. Proficiency in MS Office and prior experience in service desk or product support is essential for success in this role.

As a Senior Full Stack Developer, you will design and develop web applications, integrate backend systems, and implement object-oriented principles. You will focus on developing front-end applications using frameworks like ReactJS and Angular, handle technical debt, and work with REST APIs and cloud technologies.

The Head of Global Client Success will lead a team to create and implement client success strategies aiming at client satisfaction and retention. Responsibilities include optimizing client service delivery, mentoring team members, and collaborating across departments to enhance the client experience.

The HR Manager will implement HR processes and align them with global policies, manage compliance, enhance onboarding, maintain HR records, report on metrics, and promote employee engagement within the organization's various office locations.