Client Support Specialist

Posted Yesterday
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Mesa, AZ, USA
In-Office
Entry level
Transportation
The Role
Provides administrative and client support by scanning, filing, verifying title reports, entering orders, managing records, answering questions, and handling shipping and receiving. Maintains license plate inventory and ships plates daily. Uses Microsoft Office applications, performs data entry, resolves customer record issues, and supports team operations. Requires strong communication, organization, numerical accuracy, dependability, and the ability to lift 20 pounds.
Summary Generated by Built In
 

 

Essential Responsibilities:

  • Scan documents
  • Work in various Microsoft Office programs to include Excel, Outlook, Teams, and SharePoint
  • Verify Daily Title Reports
  • Ship license plates daily and confirm plate inventory
  • Answering general questions by telephone, email or in person
  • Maintain records, filing systems and computer files
  • Photocopy documents
  • Open, sort and enter data for daily orders
  • Shipping and Receiving

Qualifications:

  • Title and Registration or MVD experience a plus!
  • Be able to lift 20lbs
  • Detail oriented and organized
  • General accounting experience or working with numbers
  • Computer experience – MS EXCEL, MS WORD, Outlook
  • Excellent communication and interaction skills and telephone skills
  • Dependable and punctual
  • Be supportive in a team environment
  • Strong data entry experience
  • Strong communication skills
  • Clean Driving Record with ability to pass multiple state DMV background checks
  • High School Diploma/GED Exceptional aptitude and flexibility towards serving and assisting others
  • Skills in reading records and resolving complex issues with customer records or policy interpretation

Verra Mobility Values

An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:

  • Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
  • Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
  • Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
  • Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.

With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice

Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. 

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Skills Required

  • Title and Registration or MVD experience
  • Ability to lift 20 pounds
  • Detail-oriented and organized
  • General accounting experience or experience working with numbers
  • Computer experience with Microsoft Excel, Microsoft Word, and Outlook
  • Excellent communication, interaction, and telephone skills
  • Dependable and punctual
  • Ability to work supportively in a team environment
  • Strong data entry experience
  • Strong communication skills
  • Clean driving record and ability to pass multiple state DMV background checks
  • High school diploma or GED
  • Aptitude and flexibility toward serving and assisting others
  • Ability to read records and resolve complex customer-record or policy-interpretation issues

Verra Mobility Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Verra Mobility and has not been reviewed or approved by Verra Mobility.

  • Retirement Support Retirement benefits are considered strong, with a 401(k) match that vests immediately and automatic enrollment for new hires. This component stands out alongside financial tools like HSA/FSA options.
  • Parental & Family Support Paid parental leave at full pay and additional family-forming support are highlighted as part of the package. These programs contribute to a perception of comprehensive family support.
  • Flexible Benefits The package offers multiple medical plan options with HSA contributions and a wide array of ancillary programs such as EAP, mental health resources, identity protection, and tuition aid. Breadth and choice are positioned as relative strengths in some teams.

Verra Mobility Insights

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The Company
Bradenton, FL
638 Employees
Year Founded: 1987

What We Do

Verra Mobility focuses on making life safer, easier and more connected for our customers and the communities we serve. As a global leader in smart transportation, we work alongside our customers and behind the scenes to relentlessly develop customized technology solutions to solve complex transportation challenges. We seamlessly connect people, technology and data across the smart mobility ecosystem.

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