Client Support Executive

Posted 3 Days Ago
Be an Early Applicant
Birmingham, West Midlands, England, GBR
In-Office
15K-15K Annually
Entry level
Food • Hospitality
The Role
Provide front-of-house client support at a Birmingham law firm: welcome visitors, manage bookings via Condeco, liaise with catering/facilities, maintain meeting rooms and parking, prepare name badges, and handle ad-hoc requests via phone, email, and service desk.
Summary Generated by Built In
Company Description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Job Description

Portico are currently recruiting for an Executive Receptionist (Client Support Executive), based at our Birmingham Multinational Law Firm offices. 

As a Client Support Executive, you will work across all areas of the Client Support. From providing a friendly welcome at reception to all visitors and guests, to assisting in booking and facilitating onsite meetings and events. You will also get involved with other ad-hoc daily tasks and requests via email, phone and the service desk app.

Some of the duties expected of you are to create & maintain bookings via Condeco, Greet Clients & Colleagues, Liase with Catering & Facility Teams, consistently maintain excellent standards, Manage Parking System, Prepare name badges, Prepare and maintain Meeting rooms throughout the day.

 

If this sounds like you – please apply today!

 

Hours: 21 hours a week / Tues - Thurs - with flexibility for overtime on Mondays and Fridays. Hours  between 7am-7pm

Salary -  £14,687

Qualifications

Applicants will need to be passionate, hardworking, ambitious, punctual and able to deliver 5* customer service.

Additional Information

What's in it for you?

  • Excellent holiday allowance
  • Pension contributions,
  • Life insurance
  • Enhanced annual leave
  • Recommend a Friend Bonus Scheme
  • Thank you voucher scheme.
  • 24-hour personal helpline for employees, providing counselling & information services.
  • Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
  • Our Training Academy provides excellent training and development opportunities for our people.

Skills Required

  • Able to deliver 5* customer service
  • Punctual
  • Passionate
  • Hardworking
  • Ambitious
  • Availability for 21 hours/week (Tue-Thu) with flexibility for overtime on Mon/Fri
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The Company
148 Employees
Year Founded: 2000

What We Do

WSH Group Ltd. offers contract catering services and operates food services for business and industrial locations throughout the United Kingdom, standing at the forefront of the hospitality sector.

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