Client Success Virtual Assistant - Onboarding Bottlenecks

Posted 4 Days Ago
3 Locations
Remote
8-8
Entry level
Artificial Intelligence • Business Intelligence
The Role
As a Client Success Virtual Assistant, you'll follow up with clients to ensure onboarding forms are completed, resolve delays, and manage administrative tasks to enhance client onboarding experiences.
Summary Generated by Built In

About AI Acquisition
An AI platform emerged as the global category leader in AI service provider enablement. Operating globally, with the US as its primary market, the unique hybrid of Platform-as-a-Service (PaaS) and AI marketplace has achieved explosive growth by solving a critical pain point: connecting AI agencies with qualified enterprise opportunities at scale. AI Acquisition combines proprietary AI orchestration tools with proven enterprise SaaS infrastructure, delivers immediate value to the platform’s multiple agency customers and small and medium businesses worldwide.
We’re revolutionizing the way entrepreneurs build life-changing businesses by brokering AI tools to business owners eager to succeed. At the forefront of the $1.3 trillion AI revolution, we empower our members to earn $500+ per hour with just a few clicks. Whether through our AI Agency Incubator (Self-Guided)AI Accelerator (Done With You), or AI Agency Launchpad (Done For You), we provide the systems, training, and support to help our members achieve rapid success.Hear from our leaders:

  •  Jordan Lee, Co-Founder & Chairman, shares insights about the business: Watch here
  •  Matthew Jones, CEO, discusses his career progression and personal growth since joining The Growth Partner: Watch here

Why Join AI Acquisition?

  • Be part of a company managing 4M+ cold emails monthly for 700+ B2B clients.
  • Gain hands-on experience with cutting-edge outbound systems and infrastructure.
  • Work remotely in a high-growth, fast-paced environment with a global team.
  • Build valuable skills in cold outreach, campaign optimization, and deliverability.
  • Contribute directly to client success by reviving campaigns and improving performance.
  •  

This isn’t just a job—it’s an opportunity to create a new and better life while working with visionary leaders who are shaping the future of AI-driven business growth.


Requirements

What You’ll Do

Client Follow-Up & Monitoring

  • Track new clients who have paid but have not completed the required onboarding form.
  • Follow up consistently to encourage timely form submission.
  • Identify clients who have submitted forms but have not booked their onboarding call, and initiate follow-up.

Bottleneck Resolution & Communication

  • Proactively identify onboarding delays and coordinate necessary steps to move clients forward.
  • Maintain clear, professional communication with clients throughout the process.
  • Provide timely updates to the Client Success Team about any ongoing or resolved bottlenecks.

Administrative Support

  • Manage onboarding-related administrative tasks to keep all processes aligned and on track.
  • Use internal tools to track client progress and ensure all required steps are completed accurately.

What We’re Looking For

  • Strong organizational and follow-up skills.
  • Experience in client-facing communication and administrative coordination.
  • Ability to manage multiple tasks while maintaining attention to detail.
  • Proactive problem-solving skills and a sense of urgency.
  • Familiarity with onboarding workflows and task management tools is a plus.

Benefits

Training Provided
You’ll receive complete training and support, including:

  • Clear onboarding processes and task workflows
  • Follow-up templates and client communication guidance
  • Ongoing coaching and collaboration with the Client Success Team

What’s In It for You

  • Competitive Pay: $8/hour (Full-Time – 40 hours/week)
  • Remote Flexibility: Work from anywhere with a reliable internet connection
  • Skill Development: Grow your expertise in client success, follow-up coordination, and onboarding support
  • Supportive Team: Work with professionals who are dedicated to smooth operations and great client experiences
  • Meaningful Impact: Help new clients get started successfully and make a direct contribution to client satisfaction and retention

Ready to Make an Impact?
This is more than an admin role — it’s a chance to help new clients start strong and feel supported from day one.

Apply now by submitting your CV and a brief note on why you’d be a strong fit. We look forward to hearing from you.

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The Company
103 Employees

What We Do

We connect businesses and empower entrepreneurs with AI that helps them achieve more, automate the boring parts of business and allow them to focus on work that can change lives. $308,960 is the average cash collected by our clients.

Welcome to AI Arbitrage.

We’ve partnered with 1200+ businesses to improve their lives and business with AI:

In a survey of over 660 businesses with over 100 responding, business owners averaged $18,105 in monthly revenue after implementing our system.

1. Business Set-up Ai Agents
Launch your AI business. Creating your website, logo and social media accounts. Choosing your niche and selecting AI systems.

2. Selling Ai Agents
Ai Agents to write cold emails, AI Agents to create a sales proposal, AI Agents to Analyse your Sales Calls

3. Deliver
License our advanced AI systems and install them into your client's business to deliver exceptional results

4. Scale
Leverage a team of AI Agents to potentially take on more clients compared to if you were just doing this yourself

Then potentially place a proven operator and train them to manage the AI agents so you get out of the day-to-day.

It’s how we’ve been able to get results like these…

➤ KinCreative went from $50,000 to $250,000/mo in 12 months
➤ DLI scaled from $100,000 to $200,000/mo
➤ Olive Group - $2 - $10M/year
➤ Social Profit Media hit $3.6M/yr
➤ Impact Orthodontics hit $5M/yr
➤ Rik went from a corporate job to $32,000/mo
➤ Joe went from a corporate sales job to $40,000/mo while doing this part-time
➤ Elizabeth went from working a depressing 9-5 as an admin assistant to making $75,000

DISCLAIMER: All testimonials shown are real, but do not claim to represent typical results. Any success depends on many variables, which are unique to each individual, including commitment and effort. Testimonial results are meant to demonstrate what the most dedicated students have do

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