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Hi, we're TechnologyAdvice.
Headquartered in Nashville, Tennessee, TechnologyAdvice helps millions of B2B technology buyers make smarter decisions by providing trusted research, practical guidance, and connections to the world's leading technology brands. Our work spans 30+ media brands and 50+ newsletters, supported by a global team across the United States, United Kingdom, Singapore, Australia, and the Philippines.
We're a remote-first company that values curiosity, collaboration, and growth. We invest in our people, embrace AI and new technologies to improve how we work, and create opportunities for team members to build meaningful careers. Many of our leaders have grown from within, including our CEO, who started here as an intern.
We believe great work happens when people feel connected. Through company all-hands, team events, Slack communities, learning sessions, and in-person gatherings, we create intentional opportunities for our global team to collaborate, build relationships, and celebrate successes together.
All positions are open to remote work unless otherwise specified in the requirements below.
TechnologyAdvice is looking for a Client Success Operations Coordinator to help keep client campaigns running smoothly. You’ll work behind the scenes with our Client Success and internal operations teams to set up programs, track deliverables, prepare reports, and catch issues before they affect delivery.
This role is a good fit for someone who enjoys detailed work, keeps multiple projects organized, and follows through when something needs to be fixed. You’ll help the team deliver on client commitments through accurate execution and clear internal communication.
Employment Level: Entry Level
Employment Type: Full-time
Location: Philippines
Working Hours: 9PM to 6AM PHT (Apr - Oct) or 10PM to 7AM PHT (Nov - Mar)
What you'll do
- Set up and maintain client programs in Salesforce, making sure campaign details, requirements, and timelines are accurate.
- Monitor active programs, track deliverables, and flag pacing, quality, or execution issues to the right team members.
- Troubleshoot campaign setup and delivery issues, working with internal teams to resolve them.
- Prepare regular campaign reports and check data for accuracy before sharing it with the Client Success team.
- Coordinate internal handoffs and follow up on open items so work stays on track.
- Review leads and campaign elements against program requirements and flag anything that needs correction.
- Keep campaign records and process documentation organized and up to date.
- Identify recurring issues and suggest practical ways to improve team workflows.
- Agile professional who excels in a fast-paced environment and thrives on continuously pivoting strategies to drive business needs forward.
- Highly organized and comfortable managing several programs and deadlines at once.
- Detail-oriented, especially when working with campaign requirements, data, and reports.
- A clear communicator who can give useful updates, ask questions, and follow up with internal teams.
- Proficient in Google Sheets or Excel, with the ability to manage data, build reports, and check for accuracy.
- Familiar with Salesforce or a similar CRM, or able to learn new systems quickly.
- Proactive about spotting issues, finding answers, and escalating problems when needed.
- Interested in learning how B2B demand generation campaigns work.
- Must have a working laptop/pc and, internet, and a backup connection.
**The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The job holder is expected to accept any reasonable alterations that may from time to time be necessary. **
What we offer you- Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives.
- Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays.
- Remote-First Culture: Work from the comfort of your home.
- Paid Time Off: Enjoy 14 days of annual paid time off, plus all regular Philippine government-declared holidays to unwind and recharge. Plus 5 additional days after 1 year.
- Comprehensive Coverage: Full enrollment in Philippine statutory benefits: SSS, PhilHealth, and HDMF.
- Healthcare: Corporate HMO Plan for all full-time PH employees upon completion of two months of tenure.
- De Minimis Allowance: Enjoy a monthly rice subsidy, following government guidelines.
- Wellness Perks: Access the Headspace app to support your well-being.
- Speaker Series Bonus: Present in our monthly speaker series and earn a bonus.
#LI-Remote
Work authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the Philippines at hire and must maintain authorization to work in the Philippines throughout their employment with our company.
Salary Range
We seek to hire top-tier individuals and intend for our compensation to be at a rate that allows us to recruit and retain individuals who align with our core values, purpose, mission, and vision. Final total compensation is based on a multitude of factors including, but not limited to, skill level, relevant experience to the position, and cost of labor.
EOE statement
We believe that our differences make us stronger, and thus foster a diverse and inclusive culture where people feel safe being themselves. TechnologyAdvice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.
Pre-employment screening required.
TechnologyAdvice does not engage with external staffing agencies. Any candidates introduced by such firms will not be eligible for compensation. TechnologyAdvice communicates only through @technologyadvice.com emails and official recruiting platforms. We never recruit via Teams, WhatsApp, or similar apps, and we will never request money, gift cards, or personal financial details during hiring.
Any AI-generated or incomplete application answers will be auto-rejected.
Skills Required
- Proficiency with Google Sheets or Microsoft Excel, including data management, reporting, and accuracy checks
- Familiarity with Salesforce or a similar CRM, or ability to learn new systems quickly
- Strong organizational skills while managing multiple programs and deadlines
- Attention to detail when working with campaign requirements, data, and reports
- Clear written and verbal communication skills, including follow-up and issue escalation
- Ability to work in a fast-paced environment and adapt to changing business needs
- Proactive problem-solving and troubleshooting abilities
- Interest in learning how B2B demand generation campaigns work
- Working laptop or PC, reliable internet, and a backup internet connection
- Currently authorized to work in the Philippines without employer visa sponsorship
TechnologyAdvice Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TechnologyAdvice and has not been reviewed or approved by TechnologyAdvice.
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Healthcare Strength — Healthcare coverage is described as comprehensive, including medical, dental, and vision insurance, plus mental health resources like Headspace. Benefits are often characterized as a strong point even when overall compensation sentiment is mixed.
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Leave & Time Off Breadth — Time off is presented as generous and flexible, with PTO/unlimited language and programs like Flex Fridays. This breadth of leave is highlighted across company and third‑party benefits descriptions.
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Wellbeing & Lifestyle Benefits — Wellness and lifestyle perks include fitness reimbursements, team workouts, and remote/hybrid work flexibility. These offerings help underpin a positive day‑to‑day experience for many employees.
TechnologyAdvice Insights
What We Do
TechnologyAdvice’s purpose is to create opportunity. For our audiences to make the best business and technology decisions. For our customers to engage with their ideal prospects. For our team members to grow, learn and serve others. For our communities to grow and thrive. At TechnologyAdvice, we pride ourselves on helping B2B tech buyers manage the complexity and risk of the buying process. We are a trusted source of information for tech buyers, delivering advice and facilitating connections between our buyers and the world’s leading sellers of business technology. Headquartered in Nashville, Tennessee, we are a remote-first company with more than 20 digital publications and over 500 global team members in the US, UK, Singapore, Australia, and the Philippines. We’re proud to have been repeatedly recognized as one of America’s fastest growing private companies by Inc., as well as a Tennessee top workplace. We work hard each day and have fun, too, with monthly virtual events, recreational slack channels, and the occasional costumed dance from our CEO.
Why Work With Us
At TechnologyAdvice, you’ll work alongside a diverse group of passionate individuals who love growing as professionals and learning new things. No two days are exactly the same here, and you’ll face opportunities to expand your skill set, step outside of your comfort zone, and contribute to the best group you’ll ever work with.
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