Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.
Summary of Position
In your role as a Client Success Manager, you will be responsible for supporting the HealthiestYou product line. You will perform high volume outbound calls to new and in force business and schedule and execute educational webinars. Develop trusted relationships with decision makers in each account, understand their strategic goals, review quarterly reports, and develop action plan.
Essential Duties and Responsibilities
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Be the trusted partner for our clients—build relationships with key decision-makers and understand their strategic goals.
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Drive engagement! Make high-volume outbound calls, schedule and deliver compelling educational webinars, and help clients unlock the full value of our offering.
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Guide clients to success by ensuring they leverage marketing materials, educate their employees, and make the most of our platform.
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Create and execute quarterly strategic plans that drive group success, retention, and long-term loyalty.
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Introduce clients to new features, best practices, and innovative ways to enhance their experience.
The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs.
Supervisory Responsibilities
No
Required Qualifications
- Experience within client services and/or retention positions.
- Strong presentation skills and credibility with Director and C-level executives
- Excellent verbal and written communication skills
- Proficient with Microsoft Office Suite of products
- Must be a self-starter
Preferred Qualifications
- Able to create and nurture long lasting client relationships
- Marketing background a plus
- Proven success in other fast-paced sales/startup environments
Required license or credential needed to perform job: N/A
Work Environment
☐ Office ☒ Remote ☐ Hybrid (Office & Remote)
Travel: ≤10%
Travel percentage reflects an estimate and is subject to change dependent on business needs.
Physical Requirements
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Teladoc Health will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual in line with company policy.
About Us
Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence.
Job Description Acknowledgment
This job description is a general overview of nature and level of work performed by employees with this job designation It is not intended to be a comprehensive list of all duties, responsibilities and qualifications required of this position. Management reserves the right to add, delete, and/or modify any of the job duties or requirements at any time. I acknowledge that I have read and understand the above job description. By signing this job description, I understand the duties that are expected of me.
The base salary range for this position is $60,000 - $65,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here Teladoc Health Benefits 2025. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.
Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Why Join Teladoc Health?
A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.
Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.
Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.
Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.
Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.
Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.
As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.
Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link.
Teladoc Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Teladoc Health and has not been reviewed or approved by Teladoc Health.
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Healthcare Strength — Comprehensive medical, dental, and vision options combine with free access to the company’s virtual-care services, mental health support, and programs like Hinge Health and Maven. These features materially expand the value of core coverage.
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Parental & Family Support — Paid parental leave provides 12 weeks of bonding for all parents plus 6–8 weeks of recovery for birthing parents, with eligibility after six months. Family-building resources and teen counseling access further reinforce this focus.
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Wellbeing & Lifestyle Benefits — Resources such as BetterHelp access, BetterSleep, an EAP, and a monthly TelaFit reimbursement strengthen everyday wellbeing. Remote and flexible work arrangements can enhance the perceived total package.
Teladoc Health Insights
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What We Do
Teladoc Health is on a mission to empower all people everywhere to live healthier lives by transforming the healthcare experience. Recognized as the world leader in whole-person virtual care, Teladoc Health addresses the full spectrum of health and well-being — powered by human expertise, advanced technology and insights—to deliver improved clinical outcomes at scale. Serving more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages extensive expertise and data-driven insights to meet the growing healthcare needs of consumers and healthcare professionals.
