The Opportunity
At Examinetics, the Inside Salesperson is a unique role – it’s part inside sales, part customer service.
After our clients are finished with their occupational health testing, the Inside Salesperson will contact them to help determine the next steps of their program and recommend additional products & services that best help them complete those steps. You may also be assisting these clients with other customer service and support needs that come to light from your conversations.
In addition to existing clients, the Inside Salesperson will also receive a portion of inbound sales leads from new customers that will contribute to new business sales growth. And you will prospect for new opportunities.
This position requires a self-starter who can blend sales and customer service skills to close new business while maintaining high customer satisfaction levels.
Primary Responsibilities
This Job Description may not include all the duties assigned to the employee and may be updated and modified by the department supervisor, according to the operational dynamics and needs of the company.
- Work directly with an assigned Sales Manager to support their territory growth plan
- Conduct daily client outreach to clients who have just finished occupational health testing
- Conduct 90-day touch base to same clients in addition to immediate post-testing calls
- Cross-sell and up-sell complementary services on post-test and 90-day outreach
- Process sales orders from existing clients and new customers
- When service requires clinic visits, work with the client and scheduling teams to arrange
- Manage inbound website sales inquiries in a timely and thorough manner
- Prospect for new business, including cold calls
- Assist clients with any needs, issues, or complaints that are brought up in discussions
Job Requirements
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
- Bachelor’s degree preferred
- 1-3 years sales experience and interaction with potential or current clients
- Experience with a CRM tool for managing leads and accounts
- Familiar with Microsoft Office (Word, Excel, PowerPoint)
Attributes
- Works well independently to manage daily tasks
- Customer service mindset
- Strong verbal and written communication skills
- Excellent organization and prioritization skills
Travel Requirements:
None
Supervisory Responsibilities
None
About Examinetics
Examinetics is a leading Workforce Health provider, serving clients nationwide. We help businesses of all sizes and from every industry to protect and empower their employees with health compliance solutions. From hearing conservation to respiratory and overall health, our comprehensive suite of services delivers strategic value to clients and their employees. Examinetics proudly serves the workforce health needs of the world’s best companies, assisting them in their mission-critical priorities. Examinetics is headquartered in Overland Park, KS, with more than 300 associates serving over 3,000 clients in over 16,000 locations annually.
Skills Required
- 1-3 years of sales experience and interaction with potential or current clients
- Experience using a CRM tool to manage leads and accounts
- Familiarity with Microsoft Office, including Word, Excel, and PowerPoint
- Bachelor's degree
- Strong verbal and written communication skills
- Excellent organization and prioritization skills
- Ability to work independently and manage daily tasks
- Customer service mindset
What We Do
Examinetics is the leading provider of occupational health solutions, offering services across the entire employee lifecycle with several delivery methods. Our comprehensive service offering includes a range of occupational health and compliance services that enable safety managers, HR teams, and risk professionals to manage employee health, safety, and compliance. We serve our clients as a single-source provider for safety, health, and compliance essentials ranging from pre-employment needs and periodic assessments to annual compliance testing and injury management We are the only provider to offer this range of services in three convenient delivery methods – onsite services with our technicians, a nationwide network of near-site health clinics, and technology-enabled on-demand services. By offering various options combined with concierge service, our clients reduce overall business disruption, lower labor and compliance costs, and minimize productivity loss.
