Join The 415 Group's IT Division
Are you highly organized, detail-oriented, and someone who enjoys keeping things moving? Do you thrive in a fast-paced environment where accuracy and exceptional client service matter? If so, we'd love to meet you.
The 415 Group is seeking a Client Success Assistant to support our growing IT team. This role is perfect for someone who enjoys juggling multiple priorities, communicating with clients, and ensuring every detail is handled correctly the first time.
Reports to: Director of Client Success
Responsibilities
- Manage and maintain our IT inventory and equipment room.
- Prepare quotes and assist with procurement for client technology needs.
- Coordinate orders and communicate with vendors regarding purchasing and support.
- Communicate professionally with clients, vendors, and internal team members.
- Participate in team meetings and contribute to process improvements.
- Assist with additional administrative and client support tasks as needed.
What We're Looking For
The ideal candidate is someone who:
- Pays close attention to detail and takes pride in getting things right.
- Works quickly without sacrificing accuracy.
- Can manage multiple priorities in a fast-paced environment.
- Is dependable, organized, and proactive.
- Enjoys helping clients and supporting a collaborative team.
- Has excellent written and verbal communication skills.
- Is comfortable using Microsoft Office and learning new software.
- Demonstrates professionalism when working with clients and vendors.
Why Join The 415 Group?
You'll be joining a team that values collaboration, exceptional client service, and continuous improvement. Your work will directly contribute to helping our clients succeed while supporting a growing and dynamic IT practice.
Skills Required
- Pays close attention to detail and takes pride in getting things right
- Works quickly without sacrificing accuracy
- Can manage multiple priorities in a fast-paced environment
- Is dependable, organized, and proactive
- Enjoys helping clients and supporting a collaborative team
- Excellent written and verbal communication skills
- Comfortable using Microsoft Office and learning new software
- Demonstrates professionalism when working with clients and vendors
What We Do
Proudly located in Canton and Alliance, Ohio, 415 Group is a certified public accounting, business consulting and IT services firm. Established in 1981, we provide comprehensive solutions to businesses and individuals across Northeast Ohio. From publicly traded companies to local nonprofits, our experience and expertise spans across a variety of industries. We offer solutions tailored to fit your needs including audit and assurance services, tax planning and compliance, business valuation, forensic accounting, as well as IT outsourcing. Our approach goes beyond the numbers to the heart of your business. As strategists, our goal is to ensure the financial welfare and profitability of your company. We establish lasting relationships with our clients rooted in trust and a deep understanding of their financial needs. As a member of CPAmerica, Inc and Crowe Global, one of the largest networks of CPA firms in the United States, we provide the personalized service of a local firm with the vast resources of a global organization. As one of Ohio’s top CPA firms, 415 Group has built a culture of excellence to support the success of our clients, our community and each other. We have received numerous awards including USA Today Most Recommended Tax and Accounting Firms, Cleveland Plain Dealer’s Top Workplaces, Forbes Best Tax & Accounting Firms, Inside Public Accounting Top 300 and Accounting Today's Regional Leader Great Lakes.
