Ben Smith Agency - Grandville MI
Client Success Advisor – Join Michigan’s Top Farmers Insurance Agency
Are you ready to elevate your career? The Ben Smith Agency—Michigan’s #1 Farmers Insurance agency and a top performer nationwide—is seeking a motivated, goal-driven Client Success Advisor to join our award-winning team.
Why Choose the Ben Smith Agency?
Experience a fast-paced, results-oriented environment where your talent is recognized and rewarded. As a vital member of our agency, you’ll play a key role in driving business growth, delivering personalized insurance solutions, and maintaining our reputation for excellence. This opportunity is ideal for high-achieving sales professionals who are passionate about helping clients secure their futures. We offer hands-on training from day one, robust mentorship, and a clear path to rapid career advancement—including opportunities to become an agency owner.
Key Responsibilities
Generate new business through proactive outreach and lead generation
Build lasting client relationships through personalized insurance consultations and outstanding service
Sell and cross-sell Auto, Home, Life, and Commercial insurance products
Consistently achieve or exceed sales targets
Utilize our CRM to track leads, manage renewals, and maintain accurate records
Stay current on products, regulations, and Farmers Insurance best practices
Collaborate with teammates in our high-energy, supportive culture
What You Bring
1+ year experience in sales, customer service, or insurance (preferred)
Exceptional communication and relationship-building skills
Confidence and positivity in outbound calling and closing deals
A coachable mindset with a learner’s attitude
Strong organizational and time management skills
Property & Casualty and/or Life & Health license (or willingness to obtain quickly)
Bilingual applicants encouraged to apply
Benefits & Perks
Competitive base salary plus unlimited commission potential
Performance-based bonuses and exclusive incentives
Hands-on training, ongoing coaching, and professional development
Clear career advancement path—including agency ownership
Health insurance support options (varies by agency)
Paid holidays, PTO, and special rewards programs
Be part of a nationally recognized, high-achievement team
Launch Your Career with the Best
At the Ben Smith Agency, your ambition drives our shared success. If you’re ready to deliver peace of mind to clients, maximize your earnings, and grow with Michigan’s leading agency, we want to meet you.
Apply now to grow with the top-performing Ben Smith Agency at Farmers Insurance!
Skills Required
- 1+ year experience in sales, customer service, or insurance
- Exceptional communication and relationship-building skills
- Confidence and positivity in outbound calling and closing deals
- A coachable mindset with a learner's attitude
- Strong organizational and time management skills
- Property & Casualty and/or Life & Health license or willingness to obtain quickly
- Bilingual (encouraged)
What We Do
Farmers Insurance, through its district 40, consults with clients to understand their needs and sells/cross-sells Auto, Home, Life, and Commercial Insurance products.

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