Position Summary
Why join our team?ESBO (European Service Business Organisation) is responsible for identifying, evaluating and determining new opportunities within the ever-growing CTV media industry, with the goal of creating scalable services and businesses on top of the global footprint of European Samsung Smart TVs.
The EU advertising team is working to create value for partners, advertisers, and agencies through its unique insights into content consumption in the shifting media landscape.
The Client Solutions team is responsible for delivering exceptional customer service for our advertising partners and helping to grow the client base for the Samsung Ads European business across all our ad products, be they TV, Mobile or Desktop.
The Client Solutions team sits at the heart of the business and crucial to our success. The candidate must be able to thrive in a fast-paced and dynamic environment and have an entrepreneurial mindset, taking ownership in creating opportunities, be adept at problem solving and happy to go above and beyond for our clients and the team.
Role and Responsibilities
Your key responsibilities
- Leverage communication and relationship-building skills to cultivate long-lasting partnerships with clients
- Be a resource for our Italian Sales team, using an in-depth understanding of our data and capabilities to advise on campaign strategies, maximising the benefits of the Samsung Ads platform
- Provide outstanding client service throughout the sales and post sales process, responding quickly to requests and troubleshooting issues
- Manage each phase of every campaign efficiently and transparently keeping sales and the client updated
- Using the wealth of data available to provide best in class post campaign analysis with insights, learnings, and recommendations, with the ultimate goal of driving revenue
What we need for this role
To be successful, you will possess the following skills and attributes:
Experience in account management capacity at a media or technology company with experience in TV advertising, digital media, and/or advertising platforms.
Independent, self-starter; comfortable with ambiguity, and resilient. Able to work independently
Excellent communication skills, the ability to manage client relationships and a high level of comfort presenting campaign results to advertisers
Superior analytical skills to provide campaign insights to internal and external audiences
Strong PowerPoint & Excel skills
Fluent Italian
What does success look like?
To succeed in this role, the candidate must have phenomenal attention to detail, love delivering fantastic customer service and enjoy working collaboratively. We are true team, always ready to step in and help out with time or knowledge. Hard work, humility and harmony sit at the core of everything we do.
The success of our business to date has been driven by our customer centric approach which is ultimately measured on campaign spend and repeat bookings. Much of this responsibility sits with the Client Solutions Manager, who should retain a key focus on driving revenue and retention.
As a relatively new division of Samsung, there is huge opportunity to effect change. The successful candidate will always be looking for ways to streamline our processes, improve efficiency and increase revenue.
Skills and Qualifications
Benefits of working at Samsung include
Hybrid working - 3 days in the office and 2 days at home per week
Bonus scheme linked to individual, team and company performance
Car allowance
Private medical – single cover
Income protection
Enhanced pension contribution
Three volunteering days each year
Flexible benefit portal and contribution of £55 per month - including travel insurance, gym membership, season ticket loan, Tastecard, dental insurance and more
Holiday - 25 days plus bank holidays and an additional day off for your birthday
Access to discounts on a wide range of Samsung products
Access to a discount shopping portal
A note on equal opportunities
We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Skills Required
- Experience in account management at a media or technology company
- Experience with TV advertising, digital media, and/or advertising platforms
- Excellent communication and client relationship management skills
- Comfort presenting campaign results to advertisers
- Superior analytical skills for providing campaign insights
- Strong PowerPoint and Excel skills
- Fluency in Italian
- Ability to work independently as a self-starter
Samsung Electronics Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Samsung Electronics and has not been reviewed or approved by Samsung Electronics.
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Parental & Family Support — Paid parental leave of up to 14 weeks is offered in U.S. entities, alongside family‑building support, caregiver resources, and adoption assistance. Semiconductor sites note fully paid parental leave for eligible employees and targeted programs for pregnancy and infant care.
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Leave & Time Off Breadth — Generous PTO equivalent to about 20 days per year for full‑time U.S. employees, increasing with tenure, is paired with company holidays. Some entities also promote flexible time initiatives and paid volunteer time.
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Retirement Support — Semiconductor units publicly detail a 401(k) match with immediate vesting, and other U.S. entities highlight strong retirement support. Additional financial programs such as student‑loan repayment and charitable‑gift matching bolster long‑term savings.
Samsung Electronics Insights
What We Do
Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, network systems, medical devices, semiconductors and LED solutions. Samsung is also leading in the Internet of Things space through, among others, our Smart Home and Digital Health initiatives. Since being established in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top 10 global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth.
