The Role
Manage TikTok advertising clients in Costa Rica by developing key relationships, consulting on campaign strategy, optimizing performance, reporting results, and increasing advertiser spend. The role supports sales, educates clients and agencies on TikTok solutions, provides actionable campaign insights, maintains campaign records, and collaborates with internal teams to deliver creative advertising solutions and maximize ROI.
Summary Generated by Built In
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We are looking for a Client Solutions Manager to strengthen our team in Costa Rica where you will be representing TikTok in the local market. In this role, you will be targeting brands and agencies to get them to adopt TikTok for their online marketing campaigns.
If you’re passionate about digital marketing, have a data driven mindset and have a proven track record in media don’t hesitate to reach out to us.
What you'll do:
- Participate in strategic planning to grow or generate new business opportunities.
- Act as a consultant for top Key accounts.
- Primary POC for client campaign management and timely reporting.
- Provide actionable insights on campaign performance (products, budget, creatives vs. KPIs, delivery).
- Ensure SLA adherence for excellent client service.
- Optimize accounts for increased spend and manage reservation projects.
- Drive product/company education and share best practices with clients/agencies.
- Collaborate with cross-functional teams on creative ad solutions for business results.
- Premium contact for the Sales Team.
- Support client/agency education on product solutions to grow business and manage key relationships.
- Maximize ROI through optimization and upselling with client reports.
- Manage large customer relationships and drive business decisions through conflict resolution.
- Provide feedback to product/tools teams for platform scaling.
- Organize account information, assets, data, and reports.
- Maintain campaign records, schedules, and ad placement availability.
- Ensure accurate ad specs/rates; responsible for campaign reporting and optimization.
Skills and Experience Required
- At least 4 years of experience in client relationship management and digital media.
- Advanced English skills
- Bachelor’s degree in Advertising, marketing, business, or tech.
- Deep understanding of the digital landscape and a passion for social media.
- Experience managing campaigns across digital platforms and ad tech products.
- Intimately familiar with online media planning, design, and art control of advertising pieces.
- Strong communication and people skills (working directly with clients).
- Detail-oriented, with exceptional organizational skills
- Aptitude, creativity, and a preference for working in collaborative teams and across business units.
- Strong time management and problem-solving skills.
- Ability to multi-task under challenging deadlines while still focusing on details
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Skills Required
- At least 4 years of experience in client relationship management and digital media
- Advanced English skills
- Bachelor’s degree in Advertising, Marketing, Business, or Technology
- Deep understanding of the digital landscape and passion for social media
- Experience managing campaigns across digital platforms and ad tech products
- Familiarity with online media planning, advertising design, and creative quality control
- Strong communication and interpersonal skills for direct client engagement
- Strong organizational and detail-oriented skills
- Creativity and ability to collaborate across teams and business units
- Strong time management and problem-solving skills
- Ability to multitask under challenging deadlines while maintaining attention to detail
Aleph Group, Inc Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Aleph Group, Inc and has not been reviewed or approved by Aleph Group, Inc.
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Wellbeing & Lifestyle Benefits — Feedback suggests flexible working hours and hybrid/remote options are available in multiple markets. These arrangements are valued by some as part of the overall package.
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Strong & Reliable Incentives — Feedback suggests a decent bonus structure exists in some groups, contributing meaningful variable compensation. This helps certain roles view total pay more favorably.
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Fair & Transparent Compensation — In specific teams and locations, pay is described as fair or decent relative to expectations. This indicates pockets where cash compensation feels competitive.
Aleph Group, Inc Insights
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The Company
What We Do
Aleph is a team of digital experts, growing markets around the world. Our solutions make local and global advertising possible, without limits. Our teams are equipped with the local knowledge and global capabilities to get tens of thousands of businesses up and running on digital media and advertising platforms. By connecting advertisers with top digital media platforms, Aleph is shaping the future for businesses big and small. When local markets have access to global digital capabilities, economies rise. The world of global digital advertising is always transforming; we’ve built our offerings to evolve and solve at pace. With our proprietary technologies and support from our fast-moving teams, our partners stay ahead of what’s next. We’re a global tech company powered by local experts. Aleph: Digital advertising for all
