The Role
Manage end-to-end campaign execution and reporting for top agency and brand clients across LATAM. Optimize performance, provide strategic insights, ensure SLAs, support sales growth, coordinate cross-functional teams, and maintain account assets and schedules.
Summary Generated by Built In
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
The Client Solutions team are responsible for campaign execution and success, working closely with the Client Partner team to deliver a first-class service to clients. Working with the top agencies and brands across Latam to educate and inform about the exciting evolution of this platform and Aleph. The Client Solutions Manager In partnership with the Client Partner and in collaboration with the Brand Strategist, is responsible for ensuring successful design and delivery of all assigned campaigns strategy, including original content, custom-built, high-impact and targeted media.
Main Responsibilities
- Participate in strategic planning with sales to grow or generate new business opportunities.
- Act as a consultant for top Key accounts
- POC for clients to deliver campaign management and reporting in time, Provide actionable insight to clients and sales with quantitative and qualitative analysis on campaign performance drivers (products, budget, costs, and creatives efficiency metrics against defined KPIs) and delivery.
- Ensure that SLAs are respected to become 1st class in client service.
- Performance side: optimize accounts to increase spend and on the reservation side, you will need to manage the project to success.
- Drive education on products, company updates and share company best practices as relevant to client or agencies' business.
- Work and collaborate with a diverse group of internal cross functional teams, support the team to identify, create, and implement creative ad solutions grounded on achieving measurable business results for client partners.
- Be the premium contact of the Sales Team.
- Aid the team in educating clients and agencies on product solutions and best practices, and ultimately helping to grow existing business, helping the team manage relationships with key clients and agency partners (media, creative, marketing partners)
- Maximize ROI for brand campaigns through optimization and up-sell recommendations supported by client facing reports.
- Ability to manage large customer relationships and manage through conflict, driving groups to collective business decision.
- Providing feedback to product and tools teams to help us scale our advertising platform.
- Organize & manage account information, assets & data, and reports.
- Keep accurate record of all pending and active campaign plans, assist to maintain campaign schedule and availability of ad placements.
- Work with the product and campaign execution team to ensure ad specifications and rates are accurate as well as being responsible for the reporting of and optimization of campaigns.
Skills and Experience Required
- At least 3 years of experience in client relationship management and digital media.
- Bachelor’s degree in Advertising, marketing, business or tech
- Deep understanding of digital landscape and a passion for social media Intimately familiar with online media planning, design and art control of advertising pieces.
- Experience managing campaigns across digital platforms and ad tech product.
- Strong communication and people skills (working directly with clients).
- Detail oriented, with exceptional organizational skills
- Aptitude, creativity, and a preference for working in collaborative teams and across business unit.
- Strong time management and problem-solving skills.
- Ability to multi-task under challenging deadlines still focusing on details.
- Fluent in English and Spanish
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Skills Required
- At least 3 years of experience in client relationship management and digital media.
- Bachelor's degree in Advertising, Marketing, Business, or Technology.
- Deep understanding of the digital landscape and passion for social media.
- Familiarity with online media planning, creative/art control, and ad specifications.
- Experience managing campaigns across digital platforms and ad tech products.
- Strong communication and interpersonal skills for direct client interaction.
- Detail oriented with exceptional organizational skills and ability to manage assets/data/reports.
- Aptitude, creativity, and ability to work collaboratively across business units.
- Strong time management and problem-solving skills; ability to multi-task under deadlines.
- Fluency in English and Spanish.
Aleph Group, Inc Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Aleph Group, Inc and has not been reviewed or approved by Aleph Group, Inc.
-
Wellbeing & Lifestyle Benefits — Feedback suggests flexible working hours and hybrid/remote options are available in multiple markets. These arrangements are valued by some as part of the overall package.
-
Strong & Reliable Incentives — Feedback suggests a decent bonus structure exists in some groups, contributing meaningful variable compensation. This helps certain roles view total pay more favorably.
-
Fair & Transparent Compensation — In specific teams and locations, pay is described as fair or decent relative to expectations. This indicates pockets where cash compensation feels competitive.
Aleph Group, Inc Insights
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Aleph is a team of digital experts, growing markets around the world. Our solutions make local and global advertising possible, without limits. Our teams are equipped with the local knowledge and global capabilities to get tens of thousands of businesses up and running on digital media and advertising platforms. By connecting advertisers with top digital media platforms, Aleph is shaping the future for businesses big and small. When local markets have access to global digital capabilities, economies rise. The world of global digital advertising is always transforming; we’ve built our offerings to evolve and solve at pace. With our proprietary technologies and support from our fast-moving teams, our partners stay ahead of what’s next. We’re a global tech company powered by local experts. Aleph: Digital advertising for all
