Client Solutions Manager - Spotify

Posted 3 Days Ago
Be an Early Applicant
Prague, CZE
Hybrid
700K-700K Annually
Mid level
AdTech • Marketing Tech
The Role
Manage and grow paid media business for global digital platforms. Provide client service across sales lifecycle, onboard and upsell clients, optimize campaign setups, analyze performance, liaise between clients and internal teams, resolve issues, and generate new sales opportunities.
Summary Generated by Built In
Are you ready to join our digital revolution journey? 
 
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
 
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
 
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.

Main Responsibilities:

  • You will be part of the Aleph Czech team, representing several global digital platforms including Spotify, Digital Turbine, WeTransfer, Amazon, Microsoft, Pinterest, Reddit, and X (formerly Twitter). In this role, you will focus on developing and managing paid media business across these platforms.
  • Providing excellent client service for media agencies and direct clients in each stage of the sales process: pre-sales, consulting with campaign set up optimization, analysis and creative review
  • Onboarding new clients & upselling the existing ones
  • Understanding the key customer needs and requirements
  • Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives
  • Ensuring the correct products and services are delivered to customers in a timely manner
  • Serving as the link of communication between key customers and internal teams
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust
  • Playing an integral part in generating new sales that will turn into long-lasting relationships

Skills & Experience:

  • Media agency background or experience in working with media agencies
  • Experience in running performance campaigns on several platforms such as Facebook, Google and others
  • Basic analytical skills and tools (Excel, Google Sheets, Ads Platforms)
  • Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
  • Excellent organizational skills
  • Efficient communicator internally and externally with excellent communication skills in English and Czech.
  •  

    In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is CZK 699,520.

    In addition to base salary, this role includes a significant performance-based variable component, paid quarterly. The final offer will reflect your experience, skills, and the scope of the role.

Why Join Us?
 
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.  
 
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together. 
 
#ALEPH

Skills Required

  • Media agency background or experience working with media agencies
  • Experience running performance campaigns on platforms such as Facebook and Google
  • Basic analytical skills and tools (Excel, Google Sheets, Ads platforms)
  • Strong communication and interpersonal skills for building relationships at all levels
  • Excellent organizational skills
  • Excellent communication skills in English and Czech

Aleph Group, Inc Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Aleph Group, Inc and has not been reviewed or approved by Aleph Group, Inc.

  • Wellbeing & Lifestyle Benefits Feedback suggests flexible working hours and hybrid/remote options are available in multiple markets. These arrangements are valued by some as part of the overall package.
  • Strong & Reliable Incentives Feedback suggests a decent bonus structure exists in some groups, contributing meaningful variable compensation. This helps certain roles view total pay more favorably.
  • Fair & Transparent Compensation In specific teams and locations, pay is described as fair or decent relative to expectations. This indicates pockets where cash compensation feels competitive.

Aleph Group, Inc Insights

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The Company
Miami, Florida
872 Employees

What We Do

Aleph is a team of digital experts, growing markets around the world. Our solutions make local and global advertising possible, without limits. Our teams are equipped with the local knowledge and global capabilities to get tens of thousands of businesses up and running on digital media and advertising platforms. By connecting advertisers with top digital media platforms, Aleph is shaping the future for businesses big and small. When local markets have access to global digital capabilities, economies rise. The world of global digital advertising is always transforming; we’ve built our offerings to evolve and solve at pace. With our proprietary technologies and support from our fast-moving teams, our partners stay ahead of what’s next. We’re a global tech company powered by local experts. Aleph: Digital advertising for all

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