Client Solutions Consultant

Posted 12 Days Ago
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London, Greater London, England
In-Office
Junior
Fintech • Financial Services
The Role
The Client Solutions Consultant delivers pre-sales support through product demonstrations, workshops, and defining project scopes, showcasing the product's capabilities to meet client needs.
Summary Generated by Built In

About us   

Fenergo is a high-growth global SaaS company driving digital transformation for some of the world’s largest and most complex organisations. While we’re known for our leadership in Client Lifecycle Management (CLM) solutions for financial institutions, our technology now powers a broad range of regulated industries looking to streamline compliance, onboarding, and customer experiences. 
 
With over 700 team members across 11 international offices, Fenergo offers the agility of a tech scale-up combined with the reach of a global enterprise. You’re also getting in on the ground floor of the next phase in our growth journey, as part of a €100 million expansion across Research, Development and Innovation backed by Enterprise Ireland we’re creating 300 new jobs in our Dublin HQ and a further 200 globally. 
 
We’ve earned industry recognition too, we’re the #1 CLM provider in the RiskTech100™ and a Deloitte Best Managed Company. We stay ahead of the curve through innovation and customer impact. Led by our CEO Marc Murphy, our team thrives on solving real-world challenges with smart, scalable, AI-driven technology—making this an exciting time to join Fenergo and help shape the future of digital transformation. 

Department Overview & Mission 

The Client Solutions department is at the forefront of Fenergo’s growth strategy. The team works closely with prospective clients to showcase the product’s capabilities and align solutions to client needs. By leveraging deep industry and product knowledge, the team helps clients achieve both tactical and strategic goals, demonstrating the quantifiable value Fenergo can deliver.  

The department prides itself on a consultative, client-focused approach: building strong relationships, collaborating with customers, and driving industry-leading change. Its mission is clear: “to deliver the ACV target by being the best at our craft… we exist to win in all arenas.” 

Purpose of the Role 

Deliver impactful pre-sales support for Fenergo’s sales opportunities, acting as a trusted partner to prospects and the sales team.  

Independently run demos, workshops, and solution scoping exercises. 

Key Responsibilities 

  • Deliver tailored product demos and solutioning workshops. 
  • Support RFP responses and contribute to defining project scope. 
  • Collaborate with Sales on opportunity strategy and positioning. 
  • Translate business requirements into proposed Fenergo solutions. 
  • Provide structured feedback to Product teams on client and market needs. 
  • Ensure high-quality client deliverables (presentations, demos, proposals). 
  • Build strong working relationships with prospects and internal teams. 

Requirements

Desired Experience 

  • 2–4 years’ experience in consulting, pre-sales, or financial services. 
  • Demonstrable success in client-facing presentations and workshops. 

Required Qualifications & Skills 

  • Degree in Business, Information Systems, or related discipline. 
  • Strong communication and presentation skills. 
  • Ability to translate business challenges into technology solutions. 
  • Knowledge of financial services and regulations (AML/KYC) an advantage. 
  • Organised, adaptable, able to manage multiple opportunities simultaneously. 

Benefits

Our promise to you

We are striving to become global leaders across financial crime we operate in and as part of that we are a high-performing highly collaborative team that works cross-functionally to accommodate our client’s needs. 

  • Collaboration: Working together to achieve our best
  • Outcomes: Drive Success in every engagement
  • Respect: A collective feeling of inclusion and belonging
  • Excellence: Continuously raising the bar

What’s in it for you?

  • Health insurance
  • 25 days annual leave plus, 3 company days
  • Work From Home set-up allowance
  • Exposure to our local wide partner community
  • Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management
  • Other competitive company benefits, such as flexible working hours, work-from-home policy, sports and social committee and much more
  • Extensive training programs, through ‘Fenergo University’ where you will be certified in all of the Fenergo products
  • Opportunity to work on a cutting-edge Fintech Product, using the latest tools and technologies harnessing AI
  • Defined training and role tracking to allow you to see and assess your own career development and progress.

Diversity, Equality, and Inclusivity

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

Top Skills

AI
Business Software
Client Lifecycle Management
Financial Services
Information Systems
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The Company
HQ: Dublin
823 Employees

What We Do

Fenergo develops leading SaaS financial technology solutions to improve client lifecycle management (CLM) and support regulatory compliance. We connect the world’s financial institutions with their customers to transform the overall experience and relationship.

We help firms feel safe by continuously monitoring risks and ensuring regulatory compliance. By enabling operational efficiency and digital transformation, we drive value creation to solve the problems of today and anticipate those of tomorrow.

Our technology enables financial institutions to transform the end-to client onboarding and lifecycle experience; continuously monitor risks and ensure regulatory compliance (across KYC, AML, ESG, Tax, SFTR, and Data Privacy frameworks); and enhance operational efficiency.

Since 2009 we have developed best-in-class technology to help future proof financial institutions across the buy- and sell-sides. Today, with a global footprint across 14 countries, we remain committed to creating solutions that enable you to operate in complete confidence.

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