Jobs at Fenergo

Develop and activate strategic enterprise accounts for Fenergo by conducting insight-led outreach, engaging senior stakeholders, running SPICED-based discovery, developing account-specific value hypotheses, and multi-threading opportunities. Partner closely with Field Sales, Marketing, Client Success, and GTM teams to create qualified pipeline, improve opportunity progression, maintain account intelligence in CRM systems, and build expertise for complex enterprise sales.

Coordinates end-to-end bid responses by assigning tasks, tracking deadlines, gathering stakeholder input, formatting and proofreading proposals, maintaining bid libraries, and escalating risks. Supports vendor due diligence and security assessments, organizes bid meetings, distributes actions, and collaborates with Sales, Client Solutions, Engineering, Risk, Privacy, and Security teams. Requires strong organization, communication, attention to detail, prioritization, Microsoft Office proficiency, and familiarity with AI and proposal tools.

Leads client implementations of Fenergo’s CLM platform within financial-services environments. Advises clients on operating models, requirements, solution design, regulatory compliance, and implementation strategy. Provides product demonstrations, stakeholder management, issue escalation, pre-sales support, and subject-matter expertise across KYC, AML, sanctions, fraud, credit risk, tax regulation, and ESG. Also supports practice development, mentoring, training, change management, and delivery improvement. Domestic and international travel is required.

Activates strategic enterprise accounts by conducting signal-led outreach, engaging senior stakeholders, running SPICED-based discovery, developing account-specific value hypotheses, and multi-threading buying groups. Partners closely with Field Sales, Marketing, Client Success, and GTM leaders to create and progress qualified enterprise pipeline. Maintains account plans, discovery insights, and CRM records while using data, AI tools, and market signals to improve targeting and opportunity conversion.

Activates strategic enterprise accounts by conducting signal-led outreach, engaging senior stakeholders, running SPICED discovery, developing account-specific value hypotheses, and multi-threading across buying groups. Partners with Field Sales, Marketing, Client Success, and GTM leaders to create and progress qualified enterprise pipeline. Maintains account plans, discovery insights, and CRM records while improving pipeline quality, conversion, and velocity.

Own end-to-end recruitment for commercial and go-to-market roles across Europe, the US, and APAC. Responsibilities include intake meetings, search strategy, passive-candidate sourcing, structured screening and interviews, evidence-based assessment, candidate engagement, pipeline and reporting management, and advising hiring managers. The role also supports calibration and continuous improvement of Fenergo’s structured recruitment processes while managing multiple concurrent searches and senior stakeholder relationships.

The Director, Enterprise Sales is responsible for meeting sales objectives, managing the sales cycle, developing relationships with key decision makers, and negotiating agreements within financial services.

Own tactical execution of Transaction Monitoring features in an enterprise AML/CLM platform. Translate regulatory typologies and client needs into backlog items, collaborate with engineering and data science to deliver detection engines, AI models, alert/case management, tuning and calibration, testing and UAT, and monitoring metrics to optimize detection performance and auditability.

Own post-sale success for a portfolio of Fenergo clients: drive adoption, retention, ROI and expansion. Lead governance (executive reviews, health checks), spot and remediate churn risk, partner with Product/Support/Delivery, and arm Sales with renewal evidence. Coordinate cross-functional teams, surface customer insights and growth opportunities, and be accountable for client-health metrics (CSAT, NRR, FTTV).

Own post-sale success for a portfolio of financial-services SaaS clients: drive adoption, retention, ROI and renewals; lead governance and executive reviews; surface growth, coordinate cross-functional teams, and manage high-risk accounts to resolution.

Own post-sale success for a portfolio of clients—driving retention, adoption, value realization and growth. Lead governance forums, surface and mitigate churn risk, coordinate Sales/Product/Delivery/Support, provide product-facing support, supply renewal evidence, and feed customer insight back into the organization to drive expansion and product improvements.