Elements Massage of Crofton is looking for an engaging and outgoing personality to join our team as a client services and sales associate. Make a positive difference in the lives of others in a meaningful way. The ideal candidate ensures a welcoming experience for our clients. Here's what we are looking for:* Ability to follow our proven processes to ensure excellent client experiences and to sell the monthly Elements Wellness Program.* The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
* Kind, caring, smiling, upbeat, outgoing personality
* Reliable transportation and attendance
Responsibilities
* Deliver a great client experience with our industry leading Service Path. This is a system allows you to sell memberships, gift cards, session upgrades, and effectively provide information about our services and products.* Maintain a clean and organized reception/lobby area, ensuring it is always presentable to clients, this will include assisting in light cleaning duties.* Be a team-player who is respectful, kind and thoughtful. You will collaborate with therapists, estheticians and other front-of-house staff.
* Provide excellent customer service skills by welcoming clients with a warm and friendly smile!
* Manage the studio's appointment scheduling system, phone, text, and email inquiries
Qualifications* Prior customer service experience preferred but not required. Dedication, attention to detail, and enthusiasm are the most important qualities.
SCHEDULE:
Sunday: OFF
Monday: OFF
Tuesday: 3pm-9pm
Wednesday: OFF
Thursday: OFF
Friday: 3pm-9pm
Saturday: 3pm-9pm
*Hours during 2-3 week training period will differ
Calm and soothing atmosphere, surrounded by tranquil music and a serene ambiance
FREE monthly massage or facial at the studio
Paid Time Off
Commissions/bonuses
Tax-deferred retirement plan available
Legal Disclaimer©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.
Skills Required
- Reliable transportation
- Reliable attendance
- Ability to follow established service and sales processes
- Strong communication and listening skills
- Kind, caring, upbeat, and outgoing personality
- Attention to detail and enthusiasm
- Prior customer service experience
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What We Do
WellBiz Brands, Inc., the preeminent beauty and wellness platform. The WellBiz Brands portfolio features category leaders including Drybar®, Amazing Lash Studio®, Radiant Waxing™, Elements Massage®, and Fitness Together®. With nearly 900 locations, WellBiz Brands is uniquely qualified to serve the growing needs of the health and beauty conscious consumer through recurring revenue experience-based brands. Backed by a management team with nearly a century of combined leadership experience, WellBiz Brands is the future of customer-centric, membership-based brands. The company has received national recognition on lists such as the Inc. 5000 Fastest Growing Companies, Entrepreneur’s Franchise 500 and Franchise Times Fast & Serious, among others.
