Client Services Representative (Onsite) - Indianapolis

Reposted 3 Days Ago
Be an Early Applicant
Indianapolis, IN, USA
In-Office
16-16 Hourly
Entry level
Healthtech • Financial Services
The Role
Process time-sensitive documents and patient requests, validate and analyze consumer mail and itemized billings, post payments and adjustments, update accounts and internal correspondence, verify insurance eligibility, inspect bankruptcy notifications, and process statements and settlement offers.
Summary Generated by Built In

About Us: 

Meduit is a national leader in healthcare revenue cycle management, supporting hospitals and physician practices in 48 states. We focus on optimizing payments, allowing clients to focus on patient care, and pride ourselves on our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and Results-Oriented. Learn more at www.meduitrcm.com. 

About the Role: 

This role supports the team with processing and handling time sensitive documents and patient requests. 

Title: ​Client Services Representative 
Location: ​Onsite - 8085 Knue Road, Indianapolis, IN 46250 
Department: ​Client Services Organization
Compensation: ​$16 per hour base
 
Key Responsibilities: 

Coordinate, validate, and deliver consumer specific requests

Analyze consumer mail or itemized billings for accuracy

Process all internal correspondence and account updates

Analyze accounts to resolve balance discrepancies and post payments and adjustments

May be required to verify insurance eligibility

Inspect bankruptcy notifications

Process itemized statements and settlement offers


Skills & Competencies: 

Attention to detail

Time management

Communication

Customer service skills

Teamwork

Critical thinking

Organization

Planning skills

Computer skills

Proficiency with Microsoft Office applications

Data entry


Required Qualifications: 

HS Diploma/GED

Excellent computer skills

Proficiency with Microsoft Outlook, Word, and Excel


Preferred Qualifications: 

Experience with Epic EHR system

Administrative experience

Knowledge of HIPAA, Medicaid, Medicare, Insurance and FDCPA


Employment eligibility: 

Must be legally authorized to work in the United States without sponsorship

As a condition of employment, a pre-employment background check will be conducted

 

What We Offer: 

Comprehensive paid training 

Medical, dental, and vision insurance 

HSA and FSA available 

401(k) with company match 

Paid Wellness Time and Holidays 

Employer paid life insurance and long-term disability 

Internal growth opportunities 


Meduit is an Equal Opportunity Employer. We do not discriminate based on any protected class and welcome applicants from all backgrounds, consistent with applicable laws. Employment is contingent upon successful completion of a background check, satisfactory references, and any required documentation. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. 

#LI-Onsite

Qualifications Education Required High School or better. Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Top Skills

Epic Ehr
Excel
MS Office
Microsoft Outlook
Microsoft Word
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The Company
HQ: Charlotte, NC
310 Employees
Year Founded: 2017

What We Do

Meduit was born out of a drive for excellence and a passion for new ideas for improving revenue cycle management for healthcare organizations and the patients they serve. Today, Meduit is a parent organization where leading RCM companies, including MedA/Rx and Receivables Management Partners (RMP), collaborate to identify and measure best practices, leverage one another's unique strengths, collaborate for results, and serve healthcare clients on a unified solutions platform. Meduit is one of the nation’s leading Revenue Cycle Management (RCM) companies with decades of experience in the RCM healthcare arena, serving more than 500 hospital and physician practices in 47 states. Meduit combines a state-of-the-art accounts receivable management model with advanced technologies and an experienced people-focused team that takes a compassionate and supportive approach to patient engagement. Meduit significantly improves financial, operational and clinical performance, maximizing cash acceleration and ensuring that healthcare organizations can dedicate their resources to providing more quality healthcare services to more patients.

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