Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
When you’re part of Thermo Fisher Scientific, you’ll do challenging work, and be part of a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of $20 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world.
Your Role in that Mission:
The Project Support Associate is responsible for overseeing the daily coordination of clinical supply distribution throughout the lifecycle of each Clinical Trial. This role requires close collaboration with the Client Services Project Manager to ensure the successful global distribution of Clinical Trial supplies.
Key Responsibilities:
- Coordinate the daily operations of the Clinical Trial, including supply receipt, arranging QP release, and ensuring timely shipment of supplies according to client requirements.
- Maintain regular communication with clients to ensure their needs are met in terms of timelines and regulatory compliance.
- Manage the returns and destruction process for Clinical Trial supplies.
- Conduct regular meetings with clients and internal departments to ensure adherence to Clinical Trial specifications.
- Assist in setting up and maintaining study filing systems, while ensuring accurate record-keeping.
- Collaborate with the Project Manager to ensure that all Fisher Clinical Services activities are aligned to meet customer and study requirements.
- Coordinate and communicate all relevant activities, both internally and externally, to ensure timely readiness of services and products as required by customers.
- Provide timely reports and other information to customers, as applicable.
- Provide backup support to the Project Manager and team during absences.
- Monitor Clinical Trial activities and overall business operations.
- Adhere to Good Manufacturing Principles in all areas of responsibility.
Minimum Qualifications:
- Experience in a fast-paced, high-pressure environment is required.
- Excellent organizational skills with the ability to manage multiple tasks and meet strict deadlines.
- Strong analytical skills with the ability to analyze problems and propose effective solutions.
- Exceptional written and verbal communication skills, with the ability to effectively present information and respond to questions from managers and clients.
- Ability to develop strong customer management skills, anticipating and exceeding client expectations.
- Proficiency in learning and using internal systems associated with projects (e.g., GPMS, Trackwise).
- Strong numeracy and computer skills, including proficiency in Outlook and Excel.
- Understanding and competent use of SOPs required by company Quality standards.
Preferred Qualifications:
- Education: Bachelor's degree or equivalent desirable
- Years of Experience: 2+ years of relevant client facing work experience
- Prefer experience in fast paced and varied administrative role – ie distribution, logistics.
- Prefer understanding of clinical trials.
- Prefer previous experience in a highly regulated industry.
Skills Required
- Experience in a fast-paced, high-pressure environment
- Excellent organizational skills and ability to manage multiple tasks and strict deadlines
- Strong analytical skills with ability to analyze problems and propose effective solutions
- Exceptional written and verbal communication skills
- Ability to develop strong customer management skills
- Proficiency learning and using internal project systems such as GPMS and TrackWise
- Strong numeracy and computer skills, including Outlook and Excel
- Competent use of company quality-standard SOPs
- Bachelor's degree or equivalent
- Two or more years of relevant client-facing work experience
- Experience in a fast-paced administrative role, such as distribution or logistics
- Understanding of clinical trials
- Previous experience in a highly regulated industry
Thermo Fisher Scientific Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thermo Fisher Scientific and has not been reviewed or approved by Thermo Fisher Scientific.
-
Retirement Support — Retirement programs include a strong company 401(k) match and an employee stock purchase plan that add meaningful long‑term value. Feedback suggests these features stand out among core financial benefits even when base pay feels average.
-
Healthcare Strength — Health coverage offers multiple national medical options alongside dental and vision, with company‑paid life and disability coverage. This breadth is considered a solid foundation even if some costs may not be the lowest among peers.
-
Parental & Family Support — Paid parental and caregiver leave, backup care, adoption assistance, and specialized family resources are available. Feedback suggests these supports are a notable plus for colleagues managing family and caregiving needs.
Thermo Fisher Scientific Insights
What We Do
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.
Why Work With Us
You will join a company which every colleague has the opportunity to create possibilities, for oneself, for our customers and patients. There is no more exciting place to be than at the forefront of solving problems which help improve lives around the world. As a company, we are committed to supporting your career aspirations and your journey.
Gallery
