Client Services Project Manager III

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Horsham, West Sussex, England
In-Office
Biotech
Our Mission is to enable our customers to make the world healthier, cleaner and safer.
The Role

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

We are the Clinical Trials Division (CTD): We Supply the Hope that Changes Lives

CTD partners with pharmaceutical and biotech customers around the world to ensure the right patients get the right therapies in the right doses at the right time - a concept that we internally adopt as "There is a Patient Waiting." Our unique blend of services includes project management, packaging, distribution, transportation management and specialty logistics, ancillary supply management, clinical supply optimization, bio-repository storage and much more. Our more than 4000 employees in over 15 countries work hard every day knowing that what they do matters.

Your Role in the Mission

As part of Global Client Services, you contribute to One Global Team—empowered to act, collaborate, and deliver results for our customers and their patients.

The Project Manager III independently leads a portfolio of moderate to complex client projects, overseeing end-to-end delivery from study setup through completion. The role combines strong project management, client communication, and cross-functional collaboration, with a focus on efficiency, quality, and customer satisfaction.

Key Responsibilities

  • Independently manage multiple medium to complex client projects, including scope, budget, timelines, and risk

  • Lead all technical and service aspects of studies, applying creative problem-solving and process improvements

  • Act as primary client contact, ensuring clear, continuous communication and high-quality deliverables

  • Collaborate cross-functionally (Quality, Regulatory, Operations, Finance) to drive successful outcomes

  • Own study design, execution, financial forecasting, revenue recognition, and reporting

  • Represent the business in client meetings, audits, and kick-off sessions

  • Ensure compliance with GxP and quality management systems

  • Support business process improvements and mentor junior team members as needed

Key Requirements

  • Bachelor’s degree or equivalent experience

  • 4–5 years of project management or client-facing experience (pharma experience preferred, not required)

  • 3 years of experience acceptable with an advanced degree

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

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The Company
HQ: Waltham, MA
100,000 Employees

What We Do

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

Why Work With Us

You will join a company which every colleague has the opportunity to create possibilities, for oneself, for our customers and patients. There is no more exciting place to be than at the forefront of solving problems which help improve lives around the world. As a company, we are committed to supporting your career aspirations and your journey.

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