Position Purpose
Mercy Medical Center a member of Trinity Health Of New England is looking for a Client Services Coordinator to join our Rehabilitation team.
The Client Services Coordinator is responsible for the varied reception, clerical and administrative support functions to ensure efficient and effective operations.
What will you do:
- Responsible for maintenance of client records, client registration, insurance authorization, and maintenance of statistical data
- Manages the phone system, intake, scheduling, referrals, insurance authorizations, registration, co-pay collection.
- supports the therapy department and manages patients within the department from intake to discharge.
- Assists internal and external customers with all clerical tasks within the office.
- Supports all personnel in the rehab department with supportive clerical functions as identified.
Minimum Qualifications
- Requires a High School Diploma or equivalent.
- Experience within a medical office or billing department preferred.
- Knowledge of patient billing and medical terminology preferred.
- Requires proficiency in a Windows based computer environment. Accuracy and dependability required.
- Must have strong communication skills, written and verbal
Highlights
- Full-Time/ Days (must be flexible to work varied shifts between the hours of 7a -7p)
- Great benefits effective on first day
- Mission-Driven Team Environment
Pay Range: $17.50 - $23.80
Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.
Facility Information
Mercy Medical Center has established itself as one of the leading providers of health care services in Western Massachusetts. Mercy Medical Center is a 182-bed acute care hospital in Springfield. Other facilities include Mercy's Rehabilitation Hospital, a comprehensive hospital-based rehabilitation center on the campus of Mercy Medical Center and Brightside for Families and Children, an outpatient service offering counseling and family support programs.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Skills Required
- High school diploma or equivalent
- Experience within a medical office or billing department
- Knowledge of patient billing and medical terminology
- Proficiency in a Windows-based computer environment
- Accuracy and dependability
- Strong written and verbal communication skills
- Flexibility to work varied shifts between 7 a.m. and 7 p.m.
What We Do
Trinity Health is one of the largest not-for-profit, Catholic health care systems in the nation. It is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians caring for diverse communities across 25 states. Nationally recognized for care and experience, the Trinity Health system includes 88 hospitals, 131 continuing care locations, the second largest PACE program in the country, 125 urgent care locations and many other health and well-being services. Based in Livonia, Michigan, its annual operating revenue is $20.2 billion with $1.2 billion returned to its communities in the form of charity care and other community benefit programs.
