Client Services Coordinator, PT

Posted 17 Days Ago
Be an Early Applicant
Toronto, ON, CAN
In-Office
Junior
Healthtech • Information Technology • Professional Services • Telehealth
The Role
Provide on-site client service and administrative support for home health clients: schedule and coordinate PSW and nurse services, liaise with clients and partners, handle inquiries and high-volume calls, enter client data, and report concerns to supervisors.
Summary Generated by Built In
Company Description

We are hiring Part Time Client Services Coordinators to work at our Toronto office for evening and weekend shifts. As a Client Services Coordinator you will provide exemplary client service and support and act as a liaison between patients, clients and clinical staff. This role is 100% on site in our Toronto office. 

  • Weekdays - availability between 3pm - midnight
  • Weekends - availability between 8am - midnight

Our people are the cornerstone of our business. By joining Spectrum Health Care you will be part of one of Canada’s Best Managed companies and a committed member of a team of highly skilled healthcare professionals.

If you are passionate about caring for people, responsive to the needs of others, dedicated to providing quality care, and looking for a rewarding career in health care with a leading home health care provider, apply today! 

Job Description

  • Works collaboratively with community PSW and Nurses, and assists with the scheduling and coordination of PSW and Nurse services
  • Liaises with clients, staff, and community partners
  • Acts as a problem solver for clients and responds to inquiries from LHIN and employees
  • Reports client and staff concerns to Home Support Supervisor
  • Liaises with OH representatives regarding client care. Collects and entrees all pertinent client data into the computer system
  • Provides list, schedules, and performs other administrative duties to support the personal support worker and Nurse program

Qualifications

  • Medical Office Admin Diploma or equivalent 
  • Minimum of 2 years experience working in an office setting
  • Must be able to work weekends
  • Ability to handle a high volume of calls while delivering exceptional customer service (healthcare industry experience an asset)
  • Excellent written and verbal communication skills (Additional language skills considered an asset) 
  • Proficient in Word, Outlook and ability to learn proprietary software
  • Proficient in Word, Outlook and ability to learn proprietary software

Additional Information

This position is a current vacancy

Spectrum Health Care is thrilled to be named one of Canada’s Best Managed Companies. This award recognizes top companies across Canada for overall performance, sustained growth, strategy, capabilities and innovation, culture and commitment, and leadership. Click here to learn more about this esteemed honour.  

We thank all applicants, however, only those individuals selected for interviews will be contacted.

In accordance with the Accessibility for Ontarians with Disabilities Act 2005, upon request, support will be provided for accommodations throughout the recruitment process.

If you require accommodation because of disability through the recruitment process, please contact Human Resources at ([email protected]) for assistance.

Spectrum Health Care is committed to fostering, cultivating and building a culture of diversity, equity and inclusion within our organization. We strive to attract, engage and develop a workforce that reflects the diverse communities that we serve and we know a diverse workforce is key to the growth and success of our organization.

Skills Required

  • Medical Office Administration diploma or equivalent
  • Minimum 2 years office experience
  • Ability to work evenings and weekends (Weekdays 3pm-midnight; Weekends 8am-midnight)
  • Ability to handle a high volume of calls while delivering exceptional customer service
  • Healthcare industry experience
  • Excellent written and verbal communication skills
  • Additional language skills
  • Proficient in Microsoft Word and Outlook
  • Ability to learn and use proprietary software and enter client data
  • Must be 100% on-site in Toronto
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The Company

What We Do

Spectrum Healthcare Group is a healthcare leader in Arizona, offering primary care, behavioral health, psychiatry, and pediatric care. They provide statewide services via multiple locations, telehealth, and Anywhere Care, focusing on accessible, whole-person care and crisis mobile teams.

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