Client Services Coordinator, PT

Posted Yesterday
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Mississauga, ON, CAN
In-Office
Junior
Healthtech • Information Technology • Professional Services • Telehealth
The Role
Provide on-site client service and scheduling support for PSWs and nurses, liaise with clients, staff and funders, handle inquiries and concerns, enter client data, and perform administrative duties for day, evening and weekend shifts in Mississauga.
Summary Generated by Built In
Company Description

We are hiring Part Time Client Services Coordinators to work at our Mississauga office for days, evening and weekend shifts. As a Client Services Coordinator you will provide exemplary client service and support and act as a liaison between patients, clients and clinical staff. This role is 100% on site in our Mississauga office. 

  • Mandatory two weekdays (days or evening)
  • Weekends – availability between 8am - 4pm or 4pm - 12am

Our people are the cornerstone of our business. By joining Spectrum Health Care you will be part of one of Canada’s Best Managed companies and a committed member of a team of highly skilled healthcare professionals.

If you are passionate about caring for people, responsive to the needs of others, dedicated to providing quality care, and looking for a rewarding career in health care with a leading home health care provider, apply today! 

Job Description

  • Works collaboratively with community PSW and Nurses, and assists with the scheduling and coordination of PSW and Nurse services
  • Liaises with clients, staff, and community partners
  • Acts as a problem solver for clients and responds to inquiries from LHIN and employees
  • Reports client and staff concerns to Home Support Supervisor
  • Liaises with the funder representatives regarding client care
  • Collects and enters all pertinent client data into computer system
  • Provides lists, schedules, and performs other administrative duties to support the personal support worker and Nurse program

Qualifications

  • Medical Office Admin Diploma or equivalent 
  • Minimum of 2 years experience working in an office setting
  • Must be able to work weekends
  • Ability to handle a high volume of calls while delivering exceptional customer service (healthcare industry experience an asset)
  • Excellent written and verbal communication skills (Additional language skills considered an asset) 
  • Proficient in Word, Outlook and ability to learn proprietary software

Additional Information

This position is a current vacancy

Spectrum Health Care is thrilled to be named one of Canada’s Best Managed Companies. This award recognizes top companies across Canada for overall performance, sustained growth, strategy, capabilities and innovation, culture and commitment, and leadership. Click here to learn more about this esteemed honour.  

We thank all applicants, however, only those individuals selected for interviews will be contacted.

In accordance with the Accessibility for Ontarians with Disabilities Act 2005, upon request, support will be provided for accommodations throughout the recruitment process.

If you require accommodation because of disability through the recruitment process, please contact Human Resources at ([email protected]) for assistance.

Spectrum Health Care is committed to fostering, cultivating and building a culture of diversity, equity and inclusion within our organization. We strive to attract, engage and develop a workforce that reflects the diverse communities that we serve and we know a diverse workforce is key to the growth and success of our organization.

Skills Required

  • Medical Office Admin Diploma or equivalent
  • Minimum of 2 years experience working in an office setting
  • Must be able to work weekends
  • Availability for two weekdays (days or evenings) and weekend shifts (8am-4pm or 4pm-12am)
  • Ability to handle a high volume of calls while delivering exceptional customer service
  • Healthcare industry experience
  • Excellent written and verbal communication skills
  • Additional language skills
  • Proficient in Word and Outlook and ability to learn proprietary software
  • Role is 100% on-site in Mississauga
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The Company
0 Employees

What We Do

Spectrum Healthcare Group is a healthcare leader in Arizona, offering primary care, behavioral health, psychiatry, and pediatric care. They provide statewide services via multiple locations, telehealth, and Anywhere Care, focusing on accessible, whole-person care and crisis mobile teams.

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