Job Track Description:
- Performs business support or technical work, using data organizing and coordination skills.
- Performs tasks based on established procedures.
- In some areas, requires vocational training, certifications, licensures, or equivalent experience.
General Profile
- Expands skills within an analytical or operational process.
- Maintains appropriate licenses, training, and certifications.
- Applies experience and skills to complete assigned work.
- Works within established procedures and practices.
- Works with a moderate degree of supervision.
Functional Knowledge
- Has developed skills in a range of processes, procedures, and systems.
Business Expertise
- Supports the achievement of company goals by integrating teams for the best outcome.
Impact
- Impacts a team, by example, through the quality service and information provided.
- Follows standardized procedures and practices.
- Receives regular, but moderate supervision and guidance.
Leadership
- Has no supervisory responsibilities.
- Manages own workload.
Problem Solving
- Ability to problem solve without supervisory approval.
- Evaluates and selects solutions from established operating procedures.
Interpersonal Skills
- Exchanges information and ideas effectively.
Responsibility Statements
- Executes intermediate inbound and outbound sales marketing activities, using established guidelines, and under supervision.
- Identifies customer requirements and matches them with product or service offerings.
- Provides the customer with appropriate product and service information, including legal information and processes.
- Gathers all necessary information to update the database.
- Serves as an escalation point for lower-level employees.
- Performs other duties as assigned.
- Complies with all policies and standards.
Dankzij de inzet van onze medewerkers levert Conduent missie kritieke diensten en oplossingen voor Fortune 100 bedrijven en meer dan 500 overheden – en creëert zo uitzonderlijke uitkomsten voor onze klanten en de miljoenen mensen die op hen rekenen.
Jij hebt de kans om persoonlijk te groeien, het verschil en onderdeel te zijn van een cultuur waar individualiteit belangrijk is en iedere dag wordt gewaardeerd.
About the TeamBij Conduent krijgt iedereen evenveel kansen en is iedereen gelijk ongeacht: huidskleur, geloofsovertuiging, religie, afkomst, leeftijd, genderidentiteit, genderexpressie, geslacht, burgerlijke staat, seksuele geaardheid, lichamelijke of geestelijke handicap, medische aandoening, gebruik van een geleidehond of hulpdier, militaire/veteranenstatus of een andere groep die wettelijk beschermd is.
Voor Amerikaanse sollicitanten: Mensen met een handicap die redelijke aanpassingen nodig hebben om te solliciteren naar of meedingen naar een baan bij Conduent, kunnen dergelijke aanpassingen aanvragen door op de volgende link te klikken, het aanvraagformulier in te vullen en het verzoek in te dienen via de knop "Verzenden" onderaan het formulier. Klik hier om het formulier te openen of te downloaden. klik hier om toegang te krijgen tot het ADAAA-accommodatiebeleid van Conduent.
Skills Required
- Experience executing inbound and outbound sales and marketing activities
- Ability to identify customer requirements and match products or services
- Ability to provide customers with product, service, and legal/process information
- Experience gathering and updating customer data in databases
- Problem-solving skills to evaluate and select solutions from established procedures
- Maintain appropriate licenses, training, or certifications as required by role
- Ability to serve as an escalation point for lower-level employees
Conduent Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Conduent and has not been reviewed or approved by Conduent.
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Healthcare Strength — Health coverage is broad, with multiple plan options, preventive care at 100%, telemedicine access, behavioral health support, and wellness resources.
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Leave & Time Off Breadth — Paid time off, holidays, sick days, volunteer time, and parental leave are included, offering multiple avenues for rest and personal needs.
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Wellbeing & Lifestyle Benefits — Perks include childcare and commuter benefits, fitness stipends, discount programs, an Employee Assistance Program, and a remote work program that support overall wellbeing.
Conduent Insights
What We Do
Conduent delivers mission-critical services and solutions on behalf of businesses and governments — creating exceptional outcomes for its clients and the millions of people who count on them. Through process, technology and our diverse and dedicated associates, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. It’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward. At Conduent, we are one team with one mission. When you join Conduent, you are engaged in creating the future — both our company’s and your own. You’ll have the opportunity to grow and thrive through experiences and formalized learning programs.
