Client Sales Associate - Kierland Commons

Posted 12 Hours Ago
Be an Early Applicant
The Commons, IL
1-3 Years Experience
Retail • Sports
The Role
The Client Sales Associate at Kierland Commons is responsible for maintaining in-store sales and service experience, promoting sales culture, and achieving sales goals. The role involves connecting with clients, maintaining product knowledge, participating in events, and ensuring a friendly store environment.
Summary Generated by Built In

ABOUT THE BRAND:

Callaway Golf is the leading manufacturer of premium golf clubs, balls, performance gear and accessories worldwide. Through an unwavering commitment to innovation, we push the limits of performance and create demonstrably superior products designed to make every golfer a better golfer.

Our company is a blend of experience and diverse backgrounds, and together we look to move the game forward, and we want top-notch people to join us in that mission!

By joining Callaway Golf, you also join part of the portfolio of brands within Topgolf Callaway Brands, an unrivaled tech-enabled Modern Golf and active lifestyle company delivering leading golf equipment, apparel, and entertainment, with a portfolio of global brands including Topgolf, Callaway Golf, TravisMathew, Toptracer, Odyssey, OGIO, Jack Wolfskin, and World Golf Tour (“WGT”). “Modern Golf” is the dynamic and inclusive ecosystem that includes both on-course and off-course golf. For more information, please visit https://www.topgolfcallawaybrands.com

The Client Associate is responsible for maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.

 

ROLES AND RESPONSIBILITIES

  • Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
  • Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
  • Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
  • Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
  • Adhere to client service standards and company policies and procedures
  • Foster a friendly, open and inviting environment for all in-store guests
  • Foster a work environment focused on teamwork and productivity
  • Maintain store cleanliness and organization, including front of house and stock space

 

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

  • Proficient in Microsoft Applications
  • Proficient in point-of-sale (POS) systems
  • Strong written and verbal communication skills
  • Ability to make decisions independently, or escalate when applicable
  • Ability to work non-traditional hours; weekends, evenings and holidays

 

EDUCATION AND EXPERIENCE

  • Minimum 1-year experience in a client services related capacity

 

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)

  • Work is performed in a retail environment / store
  • Walk, sit, stand, bend, reach and move continually during working hours

 

DISCLAIMER

This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this position description changes the at-will employment relationship existing between the Company and its employees. Distribution of this item outside of the Company without an authorized release is a violation of Company policy.

DE&I and EEOC:

Inclusion & Diversity: As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, supporting them to bring their authentic selves to work every day.

If your experience is close to what we’re looking for, please consider applying. Experience comes in many forms, skills are transferable, and passion goes a long way. We know that diverse backgrounds and experiences make for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply. We look forward to learning more about you.

ARE YOU READY TO MAKE THE TURN? APPLY TODAY!

The Company
Carlsbad, CA
2,111 Employees
On-site Workplace
Year Founded: 1982

What We Do

Callaway Golf Company (NYSE: ELY) manufactures and sells clubs and balls, and sells golf accessories under the Callaway Golf and Odyssey brands worldwide. We push the limits of performance and innovation to develop drivers, fairway woods, golf balls, hybrids, irons and Odyssey putters that are designed to make every golfer a better golfer

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