Client Representative -Out of town coordinator -Rush desk

Posted Yesterday
Be an Early Applicant
San Diego, CA, USA
In-Office
22-25 Hourly
Entry level
Legal Tech • Professional Services • Consulting
The Role
Coordinate and monitor 50–75 daily legal service orders, communicate status with field agents and clients, input notes into the database, dispatch out-of-town work to California vendors, review completed orders for billing, handle urgent rush calls, and assist with order data entry.
Summary Generated by Built In
Company Description

Knox Attorney Service has been in business for more than 40 years as a provider of litigation support, reprographics and document management services, as well as statewide courier/messenger service. We provide a wide array of services including service of process; court services; on-call courier/messenger service; skip trace and investigations; record retrieval; subpoena preparation; e-data discovery and database hosting; copy center & reprographics; digital imaging; x-ray/blueprints/video/CD duplication; and facilities management services.

The outstanding service we provide starts with our people. We make an extra effort to train and develop our staff of document professionals on the art of customer service. The tenure and professionalism of our staff is unparalleled in the document and legal services industry. We spend much effort training our people to develop our “home grown” leaders of the future. We believe investing our time and money to ensure that our people are knowledgeable and understand importance of our customers’ businesses.

Job Description

Busy legal support provider

You would be monitoring 50-75 orders on a daily basis, get updates daily from field agents and communicating that with your clients, inputting all notes into our data base. 

Coordinating and sending out of town work with vendors all over California.

Reviewing completed orders and processing them for billing.  Taking calls from client on urgent rush orders.  Inputting new orders to assist the data entry team. 

Qualifications

This is a fast paced environment.  Attention to detail is very important on sensitive legal documents.  Must be highly organized, have a sense of urgency, and good time management.  

Fast typing speeds, familiar with WORD, ADOBE, OUTLOOK

Professional phone and email etiquette. 

Additional Information

Benefits: including health, dental, vision, Life/AD&D, FSA, PTO, paid holidays and 401K.

All your information will be kept confidential according to EEO guidelines.

Skills Required

  • Attention to detail when handling sensitive legal documents
  • Highly organized with strong time management and sense of urgency
  • Fast typing speeds
  • Familiarity with Microsoft Word
  • Familiarity with Adobe
  • Familiarity with Microsoft Outlook
  • Professional phone and email etiquette
  • Ability to monitor and update 50-75 orders daily and input notes into database
  • Experience coordinating out-of-town work with vendors
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: San Diego, CA
90 Employees
Year Founded: 1972

What We Do

Knox Services provides total document solutions to select clients throughout the nation—and has since 1972! Over time Knox Services has evolved into a single source for Total Document Management. Our services are customized to fit each client’s unique needs Service innovation is the mark of our success. Knox Services pioneered the integration of litigation support services with facilities management in the legal industry over a decade ago. Our secure Online Order entry and web status e-business capabilities enable our customers to have their work-in-progress at their fingertips 24/7. Our Imaging and Electronic Document Services offer instant access and retrieval of mission critical information Our approach to document solutions is unique. We focus on customer service and long-term partnerships. Our streamlined operations focus efforts and resources on serving our customers without the large bureaucratic overhead of our multinational competitors. Providing Total Document Solutions to the Legal and Insurance Community since 1972. • Attorney Services / Delivery / Service of Process • Medical & Employment Record Retrieval • Scanning & Imaging Services • 24/7 Secured Online Document Viewing • Copy Center / Reprographics • Digital X-Ray & Blueprint Services • E-Data Discovery / Document Hosting We manage documents from paper to electronic image, and back again. Let us manage your documents, It's our business!

Similar Jobs

Outset AI Logo Outset AI

Product Designer

Artificial Intelligence • Software
Hybrid
San Francisco, CA, USA
30 Employees
170K-220K Annually

Sage Logo Sage

Project Manager

Hardware • Healthtech • Software • Analytics
Remote or Hybrid
USA
95 Employees
80K-90K Annually

Shield AI Logo Shield AI

Senior Technician, Unmanned System Test Operator (R5413)

Aerospace • Artificial Intelligence • Machine Learning • Robotics • Software
In-Office
San Diego, CA, USA

Cloudflare Logo Cloudflare

Account Executive

Cloud • Information Technology • Security • Software • Cybersecurity
Remote or Hybrid
United States
4400 Employees

Similar Companies Hiring

Amplify Platform Thumbnail
Fintech • Financial Services • Consulting • Cloud • Business Intelligence • Big Data Analytics
Scottsdale, AZ
62 Employees
GC AI Thumbnail
Artificial Intelligence • Legal Tech
San Mateo, California
100 Employees
Legora Thumbnail
Artificial Intelligence • Legal Tech • Software
New York, New York
700 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account