Cient Relationship Representative focuses on actively seek in promoting company services directly to clients on field, ensuring seamless activation and ongoing support for merchants.
About viva.com
Viva.com is the 1st Tech Bank in Europe for Businesses revolutionizing omnichannel payment acceptance, offering card issuing, loans, and deposit accounts to businesses across Europe. Licensed by the Bank of Greece, it operates under the EU FOS regime in 29 EU countries, delivering seamless financial services. Viva.com is the first to pioneer and holds the top position in the Tap on Any Device technology, enabling payments acceptance on any device or even without a device. Today Viva.com is leading the transition to All-in-One business solutions, powered by its full suite of financial services. To that end, reflecting its holistic approach to business needs, Viva.com has built a dynamic ecosystem featuring over 450 tech partner-innovators in the software and hardware space. Connecting directly to all local payment schemes, alternative payment methods and payment systems across the continent, further strengthens Viva.com’s value proposition. Viva.com envisions to provide businesses a value-driven platform to accelerate the adoption of the latest technology.
Key Responsibilities:
- Promote company services and onboard new merchants on field.
- Assist merchants with verification and activation processes,
- Monitor portfolio performance and address arising issues,
- Present product features and benefits effectively,
- Visit clients and attend industry events to strengthen relationships.
Requirements
- 2+ years of experience in business development ideally in the payment sector. FMCG, Retail or any other relevant sales function would be also welcomed;
- Ability to identify both business potential and added value in technology-driven commercial solutions;
- Be a strong stakeholder with engagement skills and the ability to interact confidently with a wide variety of people at all levels;
- Be able to work independently and as part of a team to deliver parallel projects;
- Strong language skills with the ability to speak English and Portuguese at a business level.
Benefits
- Permanent contract via an Employer of Record (EOR).
- An attractive performance-based bonus (linked to individual targets and boosted by collective goals).
- A comprehensive benefits package in addition to salary (Meal vouchers, allowances, car allowance, group medical plan coverage, etc).
- The opportunity to work with a highly motivated team in a dynamic, fast-paced environment.
- The opportunity to work at an international fintech company with strong cultural diversity.
Skills Required
- 2+ years of experience in business development or relevant sales roles (payments, FMCG, Retail)
- Ability to identify business potential and added value in technology-driven commercial solutions
- Strong stakeholder engagement skills and ability to interact confidently with people at all levels
- Ability to work independently and as part of a team to deliver parallel projects
- Business-level proficiency in English and Portuguese
What We Do
Viva.com is Europe’s first acquirer powering merchant payments acceptance across 24 countries and 1165+ devices. With an ECB approved banking license and presence in 24 European markets, Viva.com’s Tap on Any Device technology for in-store payments, Smart Checkout payment gateway for online payments, and marketplace payment solution, help European businesses of any size to accept and manage payments how they want. All of Viva.com’s technology is built in-house over MS Azure, and is fully scalable, supporting any payment checkout journey. Viva.com provides a seamless, conversion-boosting omnichannel payments platform, featuring acceptance of 40+ payment methods across 17 languages and 9 currencies. Viva.com’s ever-expanding financial services' suite includes value added features such as Real-Time Settlement; Offline Payments minimising chances of losing a sale; a Viva.com business debit card to manage corporate expenses, while reducing acceptance fees to as low as 0%; and Merchant Advance. Learn more at viva.com
