About Northern Trust
As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.
Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.
With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Client Relationship Manager, Hedge Fund Services
Northern Trust Hedge Fund Services (HFS) partners with leading alternative asset managers, hedge funds and institutional investors. The Relationship Manager will build trusted partnerships, strengthen service delivery and help clients navigate complex fund administration, middle office, accounting, operations and investor servicing needs.
This highly visible role is ideal for someone who enjoys solving complex problems, partnering with senior stakeholders and delivering a strong client experience in a fast paced alternative investments environment.
Major Duties
Manage strategic hedge fund services relationships and deliver a consistent client experience.
Serve as a trusted advisor on client goals, operating models and evolving needs.
Coordinate fund administration, middle office, accounting, operations and investor services support.
Resolve issues, improve service delivery and support strong client satisfaction.
Align service expectations, agreements and requirements across internal teams and clients.
Facilitate investor and client due diligence sessions.
Build relationships with C suite leaders and senior decision makers.
Lead quarterly service reviews and senior management reporting.
Identify growth opportunities and support delivery of new products and services.
Manage client profitability, pricing strategy, competitive awareness and repricing.
Provide consulting, leadership and technical guidance across key functional areas.
Promote collaboration, accountability and a one team approach.
Solve complex business and operational issues using strong knowledge of hedge fund services and alternative investments.
Coordinate client training on technology platforms, tools and service processes.
Manage escalations involving sensitive conversations and complex issues.
Qualifications & Experience
Bachelor’s degree in Finance, Accounting or a related discipline, or equivalent experience. Master’s degree preferred.
Experience in hedge fund services, fund administration, middle office, prime brokerage, asset management, alternative investments or consulting.
Strong client relationship management skills with institutional clients, senior leaders and cross functional teams.
Experience supporting complex institutional clients or alternative investment managers.
Knowledge of fund operations, accounting, investor services, treasury, trading or asset servicing functions.
Skilled at managing multiple priorities, projects and service issues in a fast paced environment.
Strong presentation, written and verbal communication skills, with the ability to explain technical and strategic information clearly.
Sound judgment, strong decision making skills and high integrity.
Proactive, collaborative working style with a strong interest in learning, technology and continuous improvement.
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Salary Range:
$95,565 - 162,495 USDSalary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.
Work Authorization
Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).
Working with Us
As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.
Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.
Reasonable Accommodation
Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected], or alternatively you can discuss your individual requirements with the recruiter you are working with.
Skills Required
- Bachelor's degree in Finance, Accounting or related discipline, or equivalent experience.
- Master's degree
- Experience in hedge fund services, fund administration, middle office, prime brokerage, asset management, alternative investments or consulting.
- Strong client relationship management skills with institutional clients, senior leaders and cross-functional teams.
- Experience supporting complex institutional clients or alternative investment managers.
- Knowledge of fund operations, accounting, investor services, treasury, trading or asset servicing functions.
- Ability to manage multiple priorities, projects and service issues in a fast paced environment.
- Strong presentation, written and verbal communication skills; ability to explain technical and strategic information clearly.
- Sound judgment, strong decision-making skills and high integrity.
- Proactive, collaborative working style with strong interest in learning, technology and continuous improvement.
- Authorized to work in the U.S. without need for employment-based visa sponsorship.
Northern Trust Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Northern Trust and has not been reviewed or approved by Northern Trust.
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Retirement Support — Retirement offerings are positioned as a standout, with a 401(k) plus an additional employer-funded pension described as a differentiator. This combination is repeatedly framed as a meaningful offset within total rewards, especially for long-term financial security.
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Leave & Time Off Breadth — Time-off benefits are depicted as generous, spanning paid time off, holidays, and dedicated paid volunteer time. The breadth of leave options is highlighted as a consistent strength that supports work-life balance.
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Healthcare Strength — Health coverage is characterized as comprehensive, typically including medical, dental, vision, and mental-health support through an assistance program. The offering is portrayed as robust and family-supportive, with multiple plan options in some descriptions.
Northern Trust Insights
What We Do
As a global leader in innovative wealth management, asset servicing and investment solutions, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families and institutions by remaining true to our enduring principles of service, expertise and integrity. A globally recognized Fortune 500 Company in continuous operation since 1889, we’ve built a legacy of empowering clients to reach their goals with confidence. Since our roots as a trust bank, we’ve grown to a global presence with more than 24,000 employees in more than 20 countries and across six core business units: Wealth Management Asset Management Asset Servicing Technology Corporate Functions Enterprise Operations Join a Team That’s Achieving Greater At Northern Trust, we refer to our employees as partners – with good reason. We understand that relationships are the key to our success. Here you’ll join a diverse and inclusive team of innovators with the drive to challenge the way things have always been done. Instead of choosing between a dynamic career and work-life balance, enjoy working with a team that supports your goals in the office and at home. We’ll help you get where you want to go without sacrificing what matters most to you. Delivering value and adhering to our enduring principles What are enduring principles? Since our founding, they have guided our strategy and success. Thanks to the dedication of our partners, Northern Trust continues to thrive by adhering to three enduring principles: service, expertise and integrity . What does this mean? Service Northern Trust has a relentless drive to provide exceptional service to our clients, our partners and our communities. We set new standards and go above and beyond in our commitment to delivering greater results. Expertise Expertise is at the core of who we are. We focus sharply on what we do well. From expanding our capabilities, to hiring talented professionals to developing innovative solutions, our expertise is why we continue to be a trusted advisor for generations of families and institutions. Integrity Operating with uncompromising ethics is central to Northern Trust’s heritage. As a result, our clients, partners and communities know they can rely on us. For more than 130 years, our integrity has been our guide – and that will never change.
Why Work With Us
At Northern Trust, we go further because we go together. We embrace flexibility, encourage balance, and prioritize inclusion at all levels, working together to keep you connected. We are committed to our employees—all 24,000 of them. Whether this is a first step or a bold new leap in your career, we’re here to help you move forward.
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