Client relations & Business Development Executive

Posted 2 Days Ago
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Hiring Remotely in Greater Accra, GHA
Remote
Mid level
HR Tech • Professional Services • Consulting
The Role
Identify and pursue B2B clients, build sales pipelines, conduct outreach, present HR and recruitment services, negotiate proposals, and secure retainers. Manage client relationships, outsourcing services, complaints, renewals, tenders, vendor panels, and institutional partnerships. Maintain CRM records, report progress, monitor market trends, and represent the company at industry events while supporting service expansion across multiple sectors.
Summary Generated by Built In
NOTE: People and Partners Group is currently hiring for various roles across industries. For more opportunities, visit www.peopleandpartnersgroup.com/jobs or send your CV to [email protected]

About People and Partners Group
People & Partners Group (PPG) is a leading Pan-African executive search and strategic human capital partner, headquartered in Accra, Ghana. We excel in placing C-suite and senior leaders across Africa and beyond, with a 98% retention rate, 5-days TAT, 15-day completion timeline, access to 100K+ top talents, and 1-year+ free replacement guarantee.
Our services include Executive Recruitment, Employer of Record (EOR) and HR Outsourcing, helping international organizations hire, pay, and manage talent compliantly across African markets without setting up local entities, alongside Payroll Management, Compensation Structuring, Performance Management, HR Audit, Salary Surveys, and Corporate Training.
We serve multinationals and high-growth businesses, including Fortune 500 companies, across FMCG, Construction, Heavy Industry, Real Estate, Technology, Agriculture, Healthcare, and Manufacturing, expanding into key African markets, the UK, USA, and Middle East. Compliant with global best practices, we co-design agile frameworks to drive your success.
Build Outstanding Teams with PPG. Join Africa's growth story.

Role Overview
This is a full-time, hybrid role based in Accra. The role holder will identify and pursue new business opportunities, build a pipeline from cold outreach through signed retainer, establish an excellent client relationship and support the expansion of People and Partners Group's service offerings. You will report directly to the Managing Director and work closely with the consulting team to shape proposals once opportunities are qualified. The role also includes identifying and pursuing institutional partnership and tender opportunities, associations, unions, embassies, and vendor-panel service agreements, preparing compliant proposals and required company documentation for these submissions.

Key Responsibilities
  • Identifying and prospecting new clients across FMCG, manufacturing, construction, NGO, mining and corporate sectors.
  • Running outbound outreach campaigns via LinkedIn, email and networking events.
  • Setting and attending client meetings, presenting PPG's service lines.
  • Preparing and negotiating proposals through to signed retainer.
  • Manage and grow relationships with existing clients, serving as their primary point of contact for enquiries and service-related concerns.
  • Lead and manage outsourcing services.
  • Receive, investigate, coordinate, and follow through on client complaints, working with the relevant internal teams to resolve issues promptly.
  • Maintaining an accurate sales pipeline using CRM or similar tools, and reporting weekly progress to the MD.
  • Monitoring market trends and representing PPG at relevant industry events and networking forums
  • Monitoring and identifying tender, RFP, and vendor-panel opportunities from associations, unions, embassies, and institutional clients
  • Monitor client feedback, identify opportunities to improve service delivery, and strengthen relationships to encourage repeat business and long-term partnerships.
  • Tracking submission deadlines and renewal cycles for ongoing panel or framework agreements.


Requirements
  • Minimum of at least 2-3 years business development experience, B2B required
  • Demonstrated track record of hitting new-client acquisition targets
  • Experience selling professional services (recruitment, HR, consulting) is a strong advantage
  • Self-starter comfortable with a hunter, commission-linked role
  • Strong business acumen, including understanding of HR services, market dynamics, and client needs across multiple industries
  • Excellent communication skills, including written and verbal communication, presentation ability, and stakeholder engagement
  • Proven ability to manage a sales pipeline and use CRM or similar tools for tracking business activity
  • Strong analytical, negotiation, and problem-solving skills, with a proactive, results-oriented approach
  • Bachelor's degree in Business, Marketing, Human Resources, or a related field preferred
  • Based in or willing to work from Accra
  • Experience with or willingness to learn formal proposal/tender submission processes
  • Strong document organization and deadline management skills.



Skills Required

  • At least 2–3 years of business development experience
  • B2B business development experience
  • Track record of meeting new-client acquisition targets
  • Experience selling professional services such as recruitment, HR, or consulting
  • Comfort working in a hunter and commission-linked role
  • Strong business acumen and understanding of HR services, market dynamics, and client needs
  • Excellent written and verbal communication, presentation, and stakeholder engagement skills
  • Experience managing a sales pipeline using CRM or similar tools
  • Strong analytical, negotiation, and problem-solving skills
  • Proactive, results-oriented approach
  • Bachelor’s degree in Business, Marketing, Human Resources, or a related field
  • Based in or willing to work from Accra
  • Experience with or willingness to learn formal proposal and tender submission processes
  • Strong document organization and deadline management skills
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The Company
HQ: Cuyocuyo
780 Employees

What We Do

People & Partners Group is a Human Resources Management firm that provides a comprehensive range of HR solutions, acting as a strategic partner to connect job seekers with career opportunities and source talent for clients.

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