Client Relations Associate

Posted 6 Days Ago
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London, Greater London, England, GBR
In-Office
Mid level
Financial Services
The Role
Supports the Middle East Sales Team by managing client inquiries, CRM records, reporting, onboarding, portfolio reviews, due diligence, RFPs, roadshows, client communications, subscriptions and redemptions, commercial agreements, restriction lists, trade errors, and compliance attestations. The role coordinates internal stakeholders, prepares management reporting, supports strategic initiatives, and maintains strong relationships with Middle Eastern clients and prospects.
Summary Generated by Built In

About Man Group

Man Group is a global alternative investment management firm focused on pursuing outperformance for sophisticated clients via our Systematic, Discretionary and Solutions offerings. Powered by talent and advanced technology, our single and multi-manager investment strategies are underpinned by deep research and span public and private markets, across all major asset classes, with a significant focus on alternatives. Man Group takes a partnership approach to working with clients, establishing deep connections and creating tailored solutions to meet their investment goals and those of the millions of retirees and savers they represent.

Headquartered in London, we manage $253.6 billion* and operate across multiple offices globally. Man Group plc is listed on the London Stock Exchange under the ticker EMG.LN and is a constituent of the FTSE 250 Index. Further information can be found at www.man.com

At Man Group, we respect your privacy and we are committed to protecting and safeguarding your Personal Data. We have developed policies and processes which are designed to provide for the security and integrity of your Personal Data. We are committed to Processing your Personal Data fairly and lawfully, and being open and transparent about such Processing. For further information on how we process your data, please see the privacy notice for applicants here.

* As at 30 June 2026


Job Profile Summary:

A London-based Associate-role within Global Client Relations, supporting the Middle East Sales Team, working in close collaboration with colleagues across both our London headquarters and our new Abu Dhabi office.


Specific Responsibilities
• Serve as a dedicated point of contact for all day-to-day client inquiries
• Maintain CRM system with client records, activity and pipeline and coordinate all ad hoc requests and ongoing reporting to senior management, including annual business plans and monthly/quarterly review packs
• Support the Middle East Sales team as required on all projects impacting existing client base and prospective pipeline, whilst working with various internal stakeholders on strategic initiatives to improve the overall efficacy of the team
• Manage client onboarding process by providing support and direction for complex investor transactions
• Coordinate prospect/client portfolio reviews, operational due diligence meetings, RFP and DDQ completion, roadshows, outreach campaigns, annual conferences, client update calls and trade reconciliations
• Deliver customized, standardized and ad-hoc reporting to our Middle East client base
• Direct ongoing client subscription and redemption process ensuring flows are
communicated in a timely and accurate manner
• Organize and implement new commercial agreements and the ongoing maintenance of these agreements (Intermediary, Rebate, Platform, Custody agreements, etc.)
• Coordinate client restriction list implementation, trade error notification and side letter attestation process in conjunction with Man Compliance team.


Technical Competencies
• Broad interest in active alternative asset classes, spanning systematic and
discretionary strategies across public equity and fixed income (long-only and hedge funds), managed futures, and private credit
• Bachelor's degree with 4+ years of experience in client service, client relations,
investor relations, or investment operations within a financial services firm; prior
exposure to Middle Eastern clients or markets is advantageous, and Arabic language skills, while not required, would be beneficial
• A strong cultural awareness and appreciation of Middle Eastern business customs, relationship-building etiquette and communication styles, with the ability to engage sensitively and effectively across diverse client profiles
• Working towards, or a strong interest in pursuing, CFA or CAIA qualifications
• Familiarity with AI tools and a curiosity to leverage emerging technologies to
enhance client servicing, reporting and operational efficiency
• Strong interpersonal skills with the ability to build and maintain effective working relationships with clients, prospects and colleagues at all levels across the Man organisation

• Excellent organisational and time management skills, with the ability to thrive in a high-pressure, fast-paced and high-volume environment


Inclusion, Work-Life Balance and Benefits at Man Group
You'll thrive in our working environment that champions equality of opportunity. Your unique perspective will contribute to our success, joining a workplace where inclusion is fundamental and deeply embedded in our culture and values. Through our external and internal initiatives, partnerships and programmes, you'll find opportunities to grow, develop your talents, and help foster an inclusive environment for all across our firm and industry. Learn more at www.man.com/diversity.
You'll have opportunities to make a difference through our charitable and global initiatives, while advancing your career through professional development, and with flexible working arrangements available too. Like all our people, you'll receive two annual 'Mankind' days of paid leave for community volunteering.

Our comprehensive benefits package includes competitive holiday entitlements, pension/401k, life and long-term disability coverage, group sick pay, enhanced parental leave and long-service leave. Depending on your location, you may also enjoy additional benefits such as private medical coverage, discounted gym membership options and pet insurance.

Equal Employment Opportunity Policy

Man Group provides equal employment opportunities to all applicants and all employees without regard to race, color, creed, national origin, ancestry, religion, disability, sex, gender identity and expression, marital status, sexual orientation, military or veteran status, age or any other legally protected category or status in accordance with applicable federal, state and local laws.

Man Group is a Disability Confident Committed employer; if you require help or information on reasonable adjustments as you apply for roles with us, please contact [email protected].


Skills Required

  • Bachelor's degree
  • 4+ years of experience in client service, client relations, investor relations, or investment operations within a financial services firm
  • Broad interest in active alternative asset classes, including systematic and discretionary strategies, public equity, fixed income, managed futures, and private credit
  • Cultural awareness of Middle Eastern business customs, relationship-building etiquette, and communication styles
  • Working toward, or strong interest in pursuing, CFA or CAIA qualifications
  • Familiarity with AI tools and curiosity about emerging technologies
  • Strong interpersonal and relationship-building skills
  • Excellent organizational and time-management skills in a high-pressure, fast-paced, high-volume environment
  • Prior exposure to Middle Eastern clients or markets
  • Arabic language skills
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The Company
HQ: London
2,471 Employees
Year Founded: 1783

What We Do

Man Group is a global active investment management firm, which runs $127 billion* of client capital in liquid and private markets, managed by investment specialists based around the world. Headquartered in London, the firm has 15 international offices and operates across multiple jurisdictions. Our business has five specialist investment engines, which represent the range of our capabilities: Man AHL, Man Numeric, Man GLG, Man FRM and Man GPM. These engines house numerous investment teams, working collaboratively within the framework of Man Group, with a high degree of investment autonomy. Each team benefits from the strength and resources of the firm’s single operating platform, enabling their primary focus to be seeking to generate alpha for clients. The teams invest across a diverse range of strategies and asset classes with highly specialised approaches, with long only and alternative strategies run on a discretionary and quantitative basis in single and multi-manager formats. Our clients are at the heart of everything we do and we engage in close dialogue with our investors as strategic partners, to understand their particular needs and constraints. Man Group’s investment teams are empowered and supported by our institutional infrastructure and technology, which aims to facilitate the efficient exposure to markets and effective collaboration across the organisation.

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