Client Product Manager

Posted 2 Days Ago
Be an Early Applicant
Hiring Remotely in St-Arthur, NB, CAN
Remote or Hybrid
Expert/Leader
Fintech • Financial Services
The Role
Owns client-focused product strategy for capital markets and post-trade services. Identifies customer needs, market trends, and competitive opportunities; defines requirements, packaging, pricing, business cases, and launch plans. Partners cross-functionally with engineering, sales, advertising, production, business analysis, and support teams. Uses securities financing expertise, client relationships, analytical judgment, and delivery oversight to improve products and manage smaller initiatives.
Summary Generated by Built In

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Are you a customer-focused capital markets professional with strong post-trade expertise and a passion for building client relationships?

Join Broadridge as a Client Product Manager within our SFCM team. In this role, you’ll identify customer needs, assess market opportunities, evaluate the competition, and help define the future of our product portfolio. You’ll partner with engineering, manufacturing, sales, advertising, and production teams to bring innovative products to market and improve existing offerings.


Responsabillities
  • Identify customer needs, market trends, and competitive opportunities.
  • Define product requirements, product-line strategy, packaging, and pricing recommendations.
  • Evaluate new product ideas, business cases, ROI, and development plans.
  • Coordinate timelines and product launches with cross-functional teams.
  • Build integrated go-to-market plans with sales, advertising, and production.
  • Help solve complex product and business challenges using data, market insight, and sound judgment.
  • Support and guide colleagues while leading smaller projects with defined timelines and resources.

Requirements

  • Approximately 8–10 years of relevant industry experience in capital markets, bringing practical domain expertise and strong client-facing capabilities.
  • Solid knowledge of securities financing and post-trade services, including stock borrow/loan, repo, securities lending, lifecycle events, settlements, and clearing.
  • Excellent communication and relationship-management skills, with the ability to build credibility, lead client discussions, understand concerns, and explain complex topics clearly.
  • The ability to translate operational needs into actionable requirements, working closely with business analysts, support, and development teams.
  • Strong delivery oversight and organisational skills, including the ability to monitor commitments, identify risks, manage competing priorities, and drive follow-through.
  • A collaborative approach and the ability to influence across functions, helping establish clear responsibilities and effective ways of working as the team structure evolves.
  • Sound analytical and business judgment, balancing client needs with product priorities and delivery considerations.

If you enjoy building lasting client relationships, applying deep industry knowledge, and improving how product commitments are delivered, we’d love to hear from you.


Hybrid Flexible at Broadridge  

We are made up of high-performing teams that meet in person to learn and collaborate as needed. This role is considered hybrid.

#LI-Hybrid 

#LI-LM1

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective. 

Use of AI in Hiring 

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

Skills Required

  • Approximately 8–10 years of relevant industry experience in capital markets
  • Practical capital markets domain expertise and strong client-facing capabilities
  • Knowledge of securities financing and post-trade services, including stock borrow and loan, repo, securities lending, lifecycle events, settlements, and clearing
  • Excellent communication and relationship-management skills
  • Ability to lead client discussions and explain complex topics clearly
  • Ability to translate operational needs into actionable requirements
  • Experience working with business analysts, support, and development teams
  • Strong delivery oversight and organizational skills
  • Ability to monitor commitments, identify risks, manage competing priorities, and drive follow-through
  • Collaborative approach and ability to influence across functions
  • Sound analytical and business judgment

Broadridge Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Broadridge and has not been reviewed or approved by Broadridge.

  • Healthcare Strength — Healthcare coverage is described as broad, with multiple medical plan options plus dental, vision, prescription coverage, and telehealth access. Preventive care is framed as fully covered in-network, alongside added supports like an employee assistance program and on-site wellness availability in some locations.
  • Retirement Support — Retirement support is positioned as meaningfully supportive via a 401(k) match structure that increases with tenure. Added financial support such as one-on-one financial counseling is also included as part of the broader rewards approach.
  • Parental & Family Support — Parental support is presented as substantial, including up to nine weeks of paid new-parent salary continuation. Additional family-oriented programs like back-up care and dependent-care options are included in the benefits mix.

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The Company
HQ: Lake Success, NY
14,000 Employees
Year Founded: 2007

What We Do

Broadridge Financial Solutions, Inc. (NYSE: BR), is a global fintech leader, delivering technology-driven solutions that drive digital transformation for banks, broker-dealers, asset and wealth managers and public companies. At Broadridge, we are committed to making a difference. Our unique culture is guided by the Service-Profit Chain—the idea that success is mutual, directly connecting employee engagement, client satisfaction, and the creation of stockholder value. We enable better financial lives by providing the critical infrastructure that powers investing, corporate governance and communications. A certified Great Place to Work®, Broadridge is part of the S&P 500® Index, employing over 14,000 associates in 21 countries.

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