Client Platform Specialist

Client Platform Specialist

EOS is seeking a Client Platform Specialist to be a key member in a small team with a large technology client. The role will concentrate on the setup, configuration and support of various hardware devices (computers, phones, tablets, VR headsets, AR/MR devices). This position is part of the IT organization, so candidates must be passionate about technology, live customer service and have the ability to thrive in a fast paced, high-pressure environment. A passion for gaming is a plus. 

Responsibilities 

• Support day-to-day operational requests that come in through the internal tasking queue 
• Support automated solutions using PowerShell, bash scripts, Python
• Administer and maintain client system management tools (i.e. PC/phone/tablet imaging)
• Administer and maintain mobile device management systems for android and iOS (i.e. ADB/Apple Configurator 2)
• Identify internal process and automation improvements
• Provide technical support both remotely and onsite at events
• Maintain and manage Windows, Android, iOS, iPadOS images
• Create and maintain documentation for all processes and troubleshooting guides
• On-site event support that may include international travel outside of normal office hours
• Off-site on-call event support outside of normal office hours

REQUIREMENTS

• At least 2 years of experience supporting MacOS/Windows/iOS/Android in a corporate environment
• BA/BS degree or equivalent experience in a similar field
• Experience in a start-up environment a strong plus
• Excellent communication skills and ability to clearly communicate complex technical concepts
• 1+ years Enterprise Windows client management experience(GPO’s, Chef, FOG, MDT etc.)
• Experience with mobile device management(MDM) solutions
• Experience with ADB (flashing/sideloading)
• Basic networking skills (DHCP, TCP/IP, FTP, PXE)
• Familiarity with Windows 10/11 (Windows Deployment, PE, registry, services, tasks)
• Basic knowledge of Linux environments a plus
• Experience in building PCs (specifically gaming), with a wealth of knowledge in upcoming and existing PC components a plus
• This job requires international travel. Accordingly applicants must have a valid passport at time of employment and maintain their passport as long as they are in this position.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.