Client Partner

At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.

We are seeking a results-driven Client Partner to join our Advertisers & Agencies commercial team in Indonesia. This role is focused on managing and growing relationships with the country's leading media agencies and brand advertisers. You will be a key player in executing our commercial strategy, building a strong sales pipeline, and driving revenue growth across the dynamic Indonesian media and advertising landscape.

Driving Growth & Strategy

As a core member of the Enterprise Growth Team, you will be instrumental in expanding our footprint and achieving ambitious revenue targets:

• Strategic Planning: Collaborate with leadership on developing and executing sales plans to achieve growth targets within your assigned agency and advertiser accounts.

• Revenue Generation: Consistently work towards achieving and exceeding quarterly sales targets through new business development, upselling, and contract renewals.

• Sales Execution & Support: Support the end-to-end sales process by developing proposals and pitches, often in collaboration with senior team members, to secure key accounts.

• Pipeline Management: Drive daily sales activities, meticulously tracking your opportunities and pipeline progress in our CRM (Salesforce) and providing regular updates.

• Cross-Functional Collaboration: Foster strong internal relationships with product, operations, and other teams to ensure a seamless and effective client experience.

• Market Intelligence: Stay informed about the latest trends in the Indonesian advertising and media landscape to identify new opportunities and understand the competitive environment.

Client Engagement

You will be responsible for building and nurturing strong client partnerships, ensuring maximum value delivery:

• Relationship Management: Build and maintain strong, trust-based relationships with key day-to-day contacts and decision-makers within your client accounts.

• Solution Expertise & Presentation: Develop a strong working knowledge of Nielsen's measurement solutions and deliver clear, effective presentations that show clients how our products meet their business needs.

• Client Onboarding & Feedback: Work closely with internal operations and service teams to ensure a smooth onboarding process for new clients and provide crucial feedback to product teams on potential service improvements.

• Applying the Right Solutions: Collaborate with senior team members to understand the full product portfolio and help identify the most suitable solutions for your clients' needs.

• Account Intelligence: Maintain accurate and up-to-date records of client activity, business needs, and key contacts in our CRM to support the wider account strategy.

Experience & Qualifications

• Experience: You have 3-6+ years of experience in a commercial or sales role, ideally within a media agency, advertiser, or ad-tech company.

• Local Market Knowledge: You have a strong familiarity with the Indonesian advertising and media ecosystem and an aptitude for building a professional network.

• Commercial Acumen: You possess a proven ability to manage a sales pipeline, meet targets, and have a strong desire to grow a career in strategic sales.

• Audience Measurement: While not mandatory, experience with audience measurement solutions or market research would be a significant advantage.

• Language Skills: Business fluency in both Bahasa Indonesia and English is essential

Competencies & Skills

• CRM Proficiency: Hands-on experience using a CRM platform, like Salesforce, is highly required for pipeline and activity tracking.

• Communication & Presentation: You have strong verbal and written communication skills, with the ability to articulate solutions clearly and persuasively.

• Relationship Building: You excel at building rapport and maintaining strong professional relationships with both internal and external stakeholders.

• Strategic Thinking: You have the capacity to understand client challenges and contribute to developing effective account strategies.

• Collaboration & Teamwork: You have a collaborative mindset and work effectively across teams to achieve shared goals. #LI-NS1

Our culture is built on a simple framework: Inclusion, Courage, and Growth. This means you'll join a team where inclusive collaboration is key and diverse perspectives are essential to our success. You'll be encouraged to show courage by challenging assumptions and having the transparent conversations that drive us forward. And you'll be supported in your growth, with real opportunities to learn and develop as our industry continues to transform. We are building a team of accountable, curious, and collaborative people who want to make a lasting impact.

Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.