Client Partner

Posted 6 Hours Ago
Be an Early Applicant
2 Locations
Remote
Junior
Information Technology
The Role
Build and manage strategic client relationships for AI and data projects, serving as the primary stakeholder contact and coordinating internal delivery teams. Define project scope, staffing, pricing, timelines, budgets, and success criteria; manage risks and changes; identify account expansion and renewal opportunities; and lead performance reviews. The role combines project management, strategic consulting, commercial analysis, forecasting, and client advisory responsibilities to support retention, satisfaction, and profitable revenue growth.
Summary Generated by Built In
About the Role 

As a Client Partner, you’ll build and nurture high-value client relationships while ensuring the successful delivery of AI data projects. You’ll act as a trusted advisor, connecting client objectives to project execution and coordinating internal teams to deliver strong outcomes. 

You’ll also help grow client accounts by identifying new opportunities, expanding project portfolios, and ensuring engagements are delivered profitably.  

Your Impact 
  • Serve as a primary point of contact for key client stakeholders throughout the engagement.
  • Define project approaches, deliverables, staffing needs, pricing considerations, and success criteria with internal teams.
  • Manage scope, timelines, budgets, risks, and changes throughout the project lifecycle.
  • Identify opportunities to expand services and renew engagements in partnership with Sales and Marketing.
  • Lead performance and post-project reviews to evaluate business impact and strengthen future engagements. 

Success in this role means clients see us as a trusted partner, projects deliver against expectations, and relationships contribute to retention, NPS, and sustainable revenue growth. 

What You Bring 
  • Experience managing client relationships and projects in a professional AI, LLM, data, or related technology solutions environment.
  • Relevant degree or equivalent professional experience (min 2+ years).
  • Experience managing project scope, budgets, timelines, deliverables, and stakeholder expectations.
  • Comfortable engaging with technical concepts in AI and data, and proactive about staying current on industry trends.
  • Strong commercial and analytical skills, with the ability to evaluate opportunities and support profitable growth.
  • Excellent written and verbal communication skills, with the ability to influence stakeholders and communicate complex information clearly.
  • Ability to adapt to changing priorities and evolving client needs.
  • Experience in project management, account growth, or strategic consulting.
  • Comfort working with revenue/margin data and forecasting tools (e.g., Excel, pipeline systems) to produce and maintain accurate forecasts.
  • Willingness to adjust working hours to maintain meaningful overlap with clients and colleagues across regions. 
 

Skills Required

  • Minimum 2 years of relevant education or equivalent professional experience
  • Experience managing client relationships and projects in AI, LLM, data, or related technology solutions
  • Experience managing project scope, budgets, timelines, deliverables, and stakeholder expectations
  • Comfort engaging with technical concepts in AI and data
  • Strong commercial and analytical skills
  • Excellent written and verbal communication skills
  • Ability to adapt to changing priorities and evolving client needs
  • Experience in project management, account growth, or strategic consulting
  • Experience with revenue and margin data and forecasting tools such as Excel and pipeline systems
  • Willingness to adjust working hours for client and colleague time-zone overlap
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The Company
HQ: Sydney
11,475 Employees
Year Founded: 1996

What We Do

We help our clients enhance their best-in-class products and services around the world, including search engines, social media platforms, voice recognition systems, sentiment analysis, and eCommerce sites. All of that wouldn’t be possible without our team of more than 1 million flexible workers. The world of tech is moving fast, and we help our clients meet the ever-changing needs of their customers. We take pride in our diverse, international team and the flexible and full-time opportunities we offer.

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