N-iX is a global software development service company that helps businesses across the globe create next-generation software products. Founded in 2002, we unite 2,400+ tech-savvy professionals across 40+ countries, working on impactful projects for industry leaders and Fortune 500 companies. Our expertise spans cloud, data, AI/ML, embedded software, IoT, and more, driving digital transformation across finance, manufacturing, telecom, healthcare, and other industries. Join N-iX and become part of a team where your ideas make a real impact.
We are currently seeking a Senior Client Partner to identify and develop business growth opportunities within an assigned portfolio of existing accounts, and ensure client satisfaction by cultivating strong, trust-based client relationships.
Responsibilities:
Account Planning & Development
- Gather client and market intelligence: industry trends, competitor activities, client business and technology strategies.
- Support CSL to create and maintain account development plans, stakeholder maps, white space analyses, and growth strategies.
- Support CSL leader in definition of tactics and goals to align organizational responsibility for achieving results.
Client Relationship Management
- Build and maintain deep, trust-based relationships with key stakeholders focused on business development.
- Establish a regular meeting cadence; schedule and lead Business Reviews with relevant stakeholders.
- Identify and pursue up-sell/cross-sell opportunities within the existing portfolio.
Account Expansion & Sales
- Initiate meetings with new leaders via outreach, warm introductions, N-iX partnerships, and internal referrals.
- Qualify untapped client needs; introduce additional service lines and specialized expertise.
- Manage sales opportunities through all pipeline stages, engaging the appropriate pursuit teams.
- Lead preparation of pitch decks, RFIs, RFPs, and commercial offers; define win themes and deliver compelling pitches.
- Oversee contract negotiations; track SOW/PO/contract expiry dates and drive renewals.
- Maintain CRM accuracy; report on account status and development activities.
Client Satisfaction
- Manage CSAT survey participation, interpret results, and drive corrective action plans with delivery leaders.
- Proactively surface and resolve satisfaction issues; notify account team and direct manager.
- Secure cooperation disclosures and co-create case studies capturing client situation, N-iX solution, and results delivered.
Requirements:
Experience
- 5–7+ years in IT Services/Consulting (project-based solution selling, outsourcing/nearshoring)
- 2+ years in a Sales role within a service company.
- Previous practitioner experience in software and/or data engineering preferred
- Deep understanding of software development life cycles (SDLC), IT outsourcing models (T&M, Dedicated Team, Fixed Price), and commercial terms.
Language & Communication
- Fluent/Advanced English (US/Canada native-speaker standard).
- Strong written communication: compelling narrative, traceability from client pain to N-iX solution and value.
Other Requirements
- CRM experience (Salesforce, HubSpot, or similar).
- Proactive, outspoken communicator and presenter with high emotional intelligence.
- Disciplined, results-oriented; able to travel to USA and Canada for business.
We offer*:
- Flexible working format - remote, office-based or flexible
- A competitive salary and good compensation package
- Personalized career growth
- Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
- Active tech communities with regular knowledge sharing
- Education reimbursement
- Memorable anniversary presents
- Corporate events and team buildings
- Other location-specific benefits
*not applicable for freelancers
Skills Required
- 5-7+ years in IT Services/Consulting (project-based solution selling, outsourcing/nearshoring) in a Sales role.
- 2+ years in a Sales role within a service company.
- Previous practitioner experience in software and/or data engineering.
- Deep understanding of software development life cycles (SDLC), IT outsourcing models (T&M, Dedicated Team, Fixed Price), and commercial terms.
- Fluent/Advanced English (US/Canada native-speaker standard).
- Strong written communication: compelling narrative and traceability from client pain to solution and value.
- CRM experience (Salesforce, HubSpot, or similar).
- Proactive, outspoken communicator and presenter with high emotional intelligence.
- Disciplined, results-oriented; able to travel to USA and Canada for business.
What We Do
N-iX is a global software solutions and engineering services company that helps world’s leading organizations turn challenges into lasting business value, operational efficiency, and revenue growth using advanced technology. Whether you need to build a custom solution, modernize your digital product or acquire extra tech expertise - we have the experience and capabilities to ensure your success. With over 2,000 professionals in 25 countries across Europe and the Americas, N-iX offers expert solutions in cloud, data analytics, embedded software, IoT, AI, machine learning, and other tech domains. Being in business for over two decades, we have worked with dozens of industry-leading enterprises and Fortune 500 companies creating value across a wide variety of sectors, including finance, manufacturing, supply chain, retail, e-commerce, healthcare, and more. Our unique combination of business domain expertise and technical know-how enables us to effectively collaborate with ISVs, tech companies, and enterprises of all sizes. Thanks to the strong tech ecosystem and partnerships with AWS, GCP, Microsoft, SAP, OpenText, Snowflake, and others, we bring extra speed, scale and efficiency to more than 160 organizations across the globe. N-iX is recognized by numerous industry awards, such as CRN Solution Provider 500, Global Outsourcing 100 by IAOP, ISG Provider Lens™, Modern Application Development services providers by Forrester, etc
