Client Partner (Indianapolis, IN)
Overview
Prolifics is a global digital engineering and consultancy firm delivering end-to-end technology solutions across data, AI, cloud, and digital transformation. With over 40 years of experience, Prolifics partners with enterprises to modernize legacy systems, implement innovative applications, and drive measurable business outcomes. Through deep partnerships with IBM, Microsoft, and Red Hat, and a global delivery model, Prolifics helps clients remain competitive in an evolving digital landscape.
Role Overview:
As a Client Partner, you will play a pivotal role in driving accelerated growth targeting a 2x increase over the next 2-3 years. You will be a key member of Prolifics commercial team, working collaboratively with internal stakeholders, cross-functional teams, and clients to deliver strategic value and foster long-term partnerships.
Primary Responsibilities:
- Manages a portfolio that provides an end-to-end client experience, and profitable revenue growth and oversight of corresponding P&L to meet or exceed specified revenue and profitability targets
- Stays current with industry trends, market developments, and technology changes with potential to impact the client’s business.
- Acts as a trusted adviser to clients, builds and leverages C-level account networks, and maintains excellent client satisfaction on behalf of Prolifics
- Formulates winning long-term portfolio growth plans through collaboration with multiple Prolifics stakeholders (service lines, innovation teams, partners, business teams)
- Build and execute a growth-focused account plan for strategic accounts aligned to client business and strategy, both long and short term
- Responsible for identifying leads and pipeline generation, including accurate forecasting and reporting.
- Bring in customer knowledge to ensure Sales understand the client strategic direction and offering value proposition is matched to client strategic direction.
RequirementsRequirements
What We’re Looking For:
- Experience managing $8 million client P&L, including reporting and metric assessment
- Minimum of 8 years’ experience in the IT industry, ideally in client-facing roles within complex enterprise environments.
- Strong business acumen, capable of translating client objectives into IT-enabled outcomes across data analytics, AI, testing automation, ERP and systems integration
- Skilled in identifying and driving growth opportunities through consultative selling, upselling, and cross-selling
- Willingness to travel and be onsite with clients regularly
- Proven experience in leading account strategy, managing virtual account teams, and ensuring delivery excellence and customer satisfaction over multi-year engagements.
Prolifics values our colleagues, which is why we offer a comprehensive suite of benefits to those who join our team. We provide a range of benefits to maintain good health, wellness and financial security. It’s the smartest investment we make.
Skills Required
- Experience managing an $8 million client P&L, including reporting and metric assessment
- Minimum of 8 years of experience in the IT industry
- Experience in client-facing roles within complex enterprise environments
- Strong business acumen translating client objectives into IT-enabled outcomes across data analytics, AI, testing automation, ERP, and systems integration
- Experience identifying and driving growth opportunities through consultative selling, upselling, and cross-selling
- Willingness to travel and be onsite with clients regularly
- Experience leading account strategy and managing virtual account teams
- Experience ensuring delivery excellence and customer satisfaction over multi-year engagements
What We Do
Prolifics brings your digital transformation visions to life. We deliver results faster ... and provide accelerators and solutions for any point on your digital roadmap, or the entire transformation journey. Our global team of consultants and experienced engineers advise on the best starting point to give you immediate impact, deliver cloud and other digital solutions in a DevOps environment that are scalable to meet your changing needs and stay with you after the implementation to provide managed services so your teams can focus on other priorities. That lets you get on with the business of exceeding your own customers expectations.
