Client Manager - Complex Care
Telford - West Midlands Grosvenor House Central Park Telford TF2 9TW
Salary £28,350
Hours: Monday – Friday 9am – 5pm with additional on call duties on a rota basis
You will need to be a driver with your own vehicle
What we offer
We’re creating brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, downs and curveballs. With a career as a Client Manager at CCH Group every day will be different to the next. Each will offer you the opportunity to do meaningful and rewarding work that makes a real difference to our clients lives and your career.
Job DescriptionWhat you’ll do
As a Client Manager, you will be responsible for developing a portfolio of care packages that promote person centred care and a safeguard approach. You will take ownership of the case loads contributing to the forecasting and delivery of budgets and financial KPI’s. You will have direct and regular contact with our clients along with their care staff to effectively review and establish that the quality of care is to a high and expected standard.
What you’ll get
We offer thorough training and the opportunity to develop through self-directed learning, coaching conversations, e-learning modules and access to further qualifications and courses. You’ll have the support to develop your career, either within your region or the wider City & County Healthcare Group. We’ll also empower you to feel proud of the impactful and meaningful work that you do.
We’ll reward you with a benefits package that includes wellbeing resources, financial advice and up to 14% discount at over 40 retailers including Tesco, John Lewis and many more.
We will also offer you:
- 22 Days Holiday (increasing to 25 days after 3 year’s service) plus bank holidays and your birthday
- Occupational Maternity Pay & Adoption Pay
- Occupational Paternity Pay*
- Death in Service Payment*
- Occupational Sick Pay
*subject to terms and conditions and qualifying period
QualificationsWhat you need
You will need to be an efficient, organised and experienced care professional who is passionate about providing the best in community care, thrive on managing a remote team within a health and social care environment and take pride in building relationships with your clients and care workers.
Additional Information
Why choose us?
We see extraordinary achievements happen every day thanks to the talent and commitment of our people. We want to transform the care industry by working smarter, using innovative tech and driving forward positive change. As the largest care company in the UK, we have the size and success to offer you a world of career opportunity, choice and security. Join us on our journey
CCH Group is an Equal Opportunities Employer
Skills Required
- Driver with own vehicle
- Experienced care professional background
- Ability to manage a remote care team within health and social care
- Experience owning caseloads and ensuring quality of care
- Ability to contribute to forecasting and deliver budgets/financial KPIs
- Organised and efficient with strong relationship-building skills
- Willingness to work on-call duties on a rota basis
What We Do
City & County Healthcare Group provides home care services in the United Kingdom, offering domiciliary care, extra care schemes, dementia care, live-in care, and specialist care for physical and learning disabilities, as well as end-of-life care.
