An exciting opportunity to take your career to the next level as a Client Manager within our highly successful Drinks team.
As a Client Manager you will own the relationship with your clients, responsible for building your network, identifying upsell opportunities and creating/managing account plans with a junior member of the team. You will quickly become an “expert” who is comfortable offering opinions on this fast-moving and highly emotive sector, creating compelling PR pieces and Thought Leadership and supporting our Business Development initiatives.
This is a key role within a young, dynamic and incredibly passionate team where you will have plenty of opportunity to stretch yourself and contribute to our (and your) future success.
Reasonable Adjustments
Worldpanel by Numerator is committed to offering equal opportunities to all individuals, including during the recruitment process. If you require any reasonable adjustments or assistance, please advise us in advance of your interview so that we can make the necessary arrangements.
Key Outcomes
- Be the key point of contact for a portfolio of clients, attending and maximising on-site days. Own all related client insight requests and project briefs, ensuring a high standard of written and presented content
- Expand and build upon existing client networks through the connections, relationships and trust you bring to your clients
- Work with the Consumer Insight Director to create and drive forward account plans for your portfolio. Also work together to build renewal plans and proposals for your clients
- Spot opportunities to increase client access from both a Shopper and Consumer perspective, and work with experts from across the business to convert these and ensure client ROI
- Work closely with the junior team members to help coach them in their development, acting as a role model and feeding back when appropriate
The ideal candidate will possess the following qualities:
- Confidence in extracting and interpreting analysis, and inspiring clients through your insights
- A track record of achieving high levels of client satisfaction
- Ability to establish and nurture relationships with clients
- Be driven by the challenge of finding and converting commercial opportunities
- A passion for the Drinks sector
- Be ready to celebrate team success and a calendar of social activities
Based in Madrid, Spain
Salary Range: 34K-43K
Join us in this groundbreaking venture and be part of a team that shapes the future of market research.
There is strength in numbers - We are the Numerati
Numerator is 5,800 employees strong. We have the confidence to be real and embrace what makes each Numerati unique. Our diverse experiences, ideas and backgrounds fuel our innovation.
Being part of the Numerati means that we’ll take care of you! From our Recharge Days, maximum flexibility policy, wellness resources for employees and their families, development opportunities and much more — we’re always finding ways to better support, celebrate and accelerate our team.
Skills Required
- Own client relationships and be primary point of contact for a portfolio
- Create and manage account plans and renewal proposals with senior stakeholders
- Identify upsell and commercial opportunities and work to convert them
- Extract, interpret and present analysis to inspire clients
- Produce high-standard written content, PR pieces and Thought Leadership
- Coach and support development of junior team members
- Proven track record of achieving high levels of client satisfaction
- Passion for and knowledge of the Drinks sector
What We Do
Numerator is a data and tech company bringing speed and scale to market research. Headquartered in Chicago, IL, Numerator has more than 2,400 employees worldwide. The company blends proprietary data with advanced technology to create unique insights for the market research industry that has been slow to change. The majority of Fortune 100 companies are Numerator clients.
