Description
Client Manager
Our client-focused firm has a strong culture rooted in trust, integrity, professionalism, and excellence. We are committed to providing clients with cutting-edge consultation and innovative environmental, safety, quality assurance, and energy solutions that improve lives. You'll find that our team consists of talented, dedicated people who share our enthusiasm for the outdoors and our sense of pride!
Our Client Manager leads the market for environmental, energy, quality assurance, and safety services. This role is responsible for coordinating market activities and deeply engaging with multi-level clients to identify opportunities for growth and to provide solutions.
- Primary Business Development client contact for all Path Light Pro services in the market.
- Be adept at client support, account development, business drivers, organizational engagement, and all facets of client strategy.
- Ability to work closely with strategic partners to uncover potential leads.
- May have some role in managing other sales functions in future, so the ability to be organized, create sales plans, evaluate sales results and activity is essential.
- Grow the business with both new clients and additional service to existing clients, through face to face meetings, phone calls, and emails.
- Foster cross functional relationships throughout the organization to ensure operational and field accuracy.
- Proactively assess, clarify, and validate client needs on an ongoing basis.
- Comprehensive knowledge of clients, markets, pricing, and scope of all services provided.
- Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
- Meet minimum sales goals and activity targets as outlined in the monthly expectations sheet for Business Development Managers.
- Team oriented and embraces/leads company values.
- Strong work ethic and bias for action and ideas.
- Complete additional tasks as assigned.
Requirements
- BS or BA degree or equivalent experience
- Minimum 1 year of customer service or sales experience, 3+ years preferred
- Basic computer knowledge
- Excellent communication skills (written and verbal)
- Construction/field experience is a plus
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to: Have full range of mobility in upper and lower body. Be able to reach over head. Be able to work in various positions, including, but not limited to, walking, stooping, standing, bending over, sitting, kneeling and squatting for extended periods of time. Be able to lift, pull and push materials and equipment to complete assigned job tasks. Be able to lift 50 pounds of weight frequently throughout assigned workday.
Skills Required
- Bachelor’s degree or equivalent experience
- Minimum 1 year of customer service or sales experience
- 3+ years of customer service or sales experience
- Basic computer knowledge
- Excellent written and verbal communication skills
- Construction or field experience
What We Do
Path Light Pro is a full-scope professional-services company providing environmental, safety, energy, engineering, quality-assurance, stormwater-compliance, and SWPPP solutions. It supports construction and other business clients with compliance inspections, regulatory permitting, safety-plan implementation, OSHA assistance, energy testing and modeling, and environmental consulting. The company emphasizes client-focused guidance, practical solutions, efficiency, and education to help customers manage evolving regulatory and operational needs.
