Client Learning Partner

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3 Locations
Remote
Machine Learning • Natural Language Processing
The Role
Welo Data works with technology companies to provide datasets that are high-quality, ethically sourced, relevant, diverse, and scalable to supercharge their AI models. As a Welocalize brand, WeloData leverages over 25 years of experience in partnering with the world’s most innovative companies and brings together a curated global community of over 500,000 AI training and domain experts to offer services that span:

ANNOTATION & LABELLING: Transcription, summarization, image and video classification and labeling.
ENHANCING LLMs: Prompt engineering, SFT, RLHF, red teaming and adversarial model training, model output ranking.
DATA COLLECTION & GENERATION: From institutional languages to remote field audio collection.
RELEVANCE & INTENT: Culturally nuanced and aware, ranking, relevance, and evaluation to train models for search, ads, and LLM output.

Want to join our Welo Data team? We bring practical, applied AI expertise to projects. We have both strong academic experience and a deep working knowledge of state-of-the-art AI tools, frameworks, and best practices. Help us elevate our clients' Data at Welo Data.

POSITION OVERVIEW

The Client Learning Partner is an entry-level professional who supports the development and delivery of client training programs. Under the guidance of senior Learning Partners and the Learning Program Lead, this role contributes to the planning, facilitation, and execution of impactful learning experiences that meet client and business needs.
Working closely with Learning Associates and cross-functional partners, this role ensures training materials are well-executed, learners are supported, and program goals are achieved. It offers a strong foundation for building a career in instructional design, learning facilitation, and program operations within a fast-paced, data-driven environment.

KEY RESPONSIBILITIES

- Assist in delivering interactive training sessions and workshops, promoting engagement, retention, and learner success.
- Partner with Learning Associates who manage content creation, delivery, and support services to ensure smooth execution of programs.
- Contribute to the design, revision, and organization of instructional resources to ensure they align with client expectations and business objectives.
- Support administrative functions such as maintaining LMS records, tracking learner progress, and preparing training reports.
- Gather learner feedback and training performance data to evaluate effectiveness and identify areas for improvement.
- Work alongside Learning Partner II, III, and the Program Lead to help execute high-quality learning initiatives.
- Assist in onboarding new participants and serve as a point of contact during training phases to ensure a smooth learning experience.
- Coordinate activities with Learning Associates to optimize daily operations and contribute ideas for process improvement.
- Keep up with trends in adult learning, instructional design, and emerging technologies to bring fresh thinking to your work.
- Take on new responsibilities as learning programs evolve, demonstrating flexibility and a commitment to growth.

QUALIFICATIONS

Education & Experience
Bachelor’s degree in Education, Instructional Design, Educational Technology, Organizational Psychology, HR, or a related discipline.
Minimum 1 to 3 years of experience in training facilitation, content development, or learning program support.

Technical Skills
Understanding of adult learning theory, learner engagement techniques, and basic instructional design principles.
Familiarity with tools such as Articulate Storyline, Rise, Adobe Captivate, or Synthesia is a plus.
Proficiency in Excel, Google Sheets, or Power BI for analyzing and reporting training data.
Experience with platforms like Google Classroom, Microsoft Teams, or Office Suite.
Interest in or willingness to adopt AI tools (e.g., ChatGPT, Notebook LM, Azure AI) to enhance content development.
Basic knowledge of Learning Management Systems and digital learning platforms.

Soft Skills
Strong written and verbal communication skills.
Highly organized and detail-oriented, with the ability to manage multiple priorities effectively.
Collaborative mindset with the ability to contribute in a team-driven environment.
Adaptable and resourceful in dynamic, fast-changing contexts.

Preferred Qualifications
Hands-on experience with training delivery, instructional design, or e-learning development.
Exposure to AI training environments, data labeling, or corporate learning ecosystems.

What Sets You Apart
A proactive, curious mindset with a passion for learning.
Willingness to innovate, iterate, and contribute to evolving training programs and strategies.

As a Client Learning Partner, you’ll play a key role in shaping meaningful learning experiences that drive real impact for clients and teams. You’ll be part of a supportive, collaborative environment where innovation is encouraged, and continuous learning is part of the culture.
This is an excellent opportunity to grow your career in learning and development, gain hands-on experience with cutting-edge tools, and contribute to training programs that make a difference.

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The Company
HQ: New York, NY
2,331 Employees
Year Founded: 1997

What We Do

Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 250,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our people work across offices in North America, Europe, and Asia serving our global clients in the markets that matter to them.

• Global team of 2,100+
• Offices in North America, Europe and Asia
• Quality Certifications: ISO 9001:2015, ISO/IEC 27001:2013, ISO 17100:2015, ISO 13485:2016, ISO 18587:2017
• Accredited professional translators and interpreters for 250+ languages

www.welocalize.com

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