Client Experience- Program Coordinator Intern(Summer 2027 Internship)

Posted One Month Ago
Be an Early Applicant
Overland Park, KS, USA
In-Office
Internship
Healthtech • Software
The Role
Supports internal and external program development and management, completes program tasks and deliverables, coordinates cross-functional stakeholders, develops business processes, and maintains performance reporting against goals. The internship includes hands-on projects, professional development, networking, and exposure to healthcare technology.
Summary Generated by Built In

This position is not available for visa sponsorship.

Why Netsmart?

At Netsmart, we're passionate about using technology to make a meaningful impact in healthcare. We partner with organizations across the country that provide mental health and addiction treatment, intellectual and developmental disability support, senior living, home health, hospice, palliative care, and other essential human services. Through innovation and collaboration, we help caregivers and providers deliver better outcomes and improve the lives of the individuals and communities they serve.

Internship Program Overview:

Our Futures Program is designed for students who want to gain real-world experience while making a meaningful impact. During this 10-week summer experience, participants work on hands-on projects, build connections with leaders and associates across Netsmart, and take part in professional development, networking, and social events. As a Future, you'll gain valuable skills, explore healthcare technology, and experience a culture built on collaboration, innovation, and purpose, all while contributing to work that truly matters. If you aren't local to the Kansas City Metro, we will have housing options for you available (certain criteria will have to be met to qualify for housing).


Responsibilities 

  • Support the creation and maintenance of dashboards, scorecards, and reports that communicate program performance against defined goals and objectives.
  • Assist with identifying opportunities to improve processes, increase program adoption, and enhance stakeholder engagement across the organization.
  • Help maintain documentation, process workflows, communication materials, and program artifacts to ensure consistency and accuracy.
  • Assist with data collection, validation, and analysis activities to support program metrics, value realization tracking, utilization reporting, and identification of trends, opportunities, and areas for improvement.

Qualifications 
Required 

  • Rising Senior with graduation date for bachelors or masters December 2027, May 2028
  • Effective and efficient communication skills 
  • Ability to organize, prioritize and schedule a high workload 
  • Demonstrated analytical and problem-solving abilities. 
  • Strong collaborative skills and the ability to communicate effectively with various audiences. 

 
Preferred 

  • Experience in working with data sets and identifying trends, patterns, and opportunities for improvement
  • Ability to communicate data-driven insights through reports, presentations, and visualizations

This position is not available for visa sponsorship.

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.

If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled.

All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.

Netsmart's Job Applicant Privacy Notice may be found here.

Skills Required

  • Rising junior pursuing a bachelor’s or master’s degree with graduation in December 2028 or May 2029
  • Effective and efficient communication skills
  • Ability to organize, prioritize, and schedule a high workload
  • Demonstrated analytical and problem-solving abilities
  • Strong collaboration skills and ability to communicate with various audiences
  • Experience with program administration, program development, or program management
  • Experience managing financial budgets and/or accounting tasks

NetSmart Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NetSmart and has not been reviewed or approved by NetSmart.

  • Wellbeing & Lifestyle Benefits — Offerings include a designated mental wellness day, paid volunteer time, telehealth, wellness events, and free 1:1 sessions with counselors and coaches. These wellbeing resources are positioned as stronger than many employers.
  • Healthcare Strength — Medical, dental, and vision coverage are paired with short- and long‑term disability and telehealth. The breadth of core health coverage aligns with a comprehensive package.
  • Leave & Time Off Breadth — PTO, paid holidays, paid volunteer time, and a designated mental wellness day are part of the offering, with some materials referencing flexible or unlimited PTO. This variety provides multiple avenues for time away.

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The Company
HQ: Overland Park, KS
1,919 Employees
Year Founded: 1968

What We Do

Netsmart designs, builds and delivers electronic health records (EHRs), solutions and services that are powerful, intuitive and easy-to-use. Our platform provides accurate, up-to-date information that is easily accessible to care team members in behavioral health, care at home, senior living and social services. We make the complex simple and personalized so our clients can concentrate on what they do best: provide services and treatment that support whole-person care. By leveraging the powerful Netsmart network, care providers can seamlessly and securely integrate information across communities, collaborate on the most effective treatments and improve outcomes for those in their care. Our streamlined systems and personalized workflows put relevant information at the fingertips of users when and where they need it. For 50 years, Netsmart has been committed to providing a common platform to integrate care. SIMPLE. PERSONAL. POWERFUL. Our more than 2,200 associates work hand-in-hand with our 600,000+ users in more than 25,000 organizations across the U.S. to develop and deploy technology that automates and coordinates everything from clinical to financial to administrative.

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